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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Shipping was too expensive. Other than that everything was great
Great turn around time. I was looking for socks to fit larger legs but these did not work. Worked for the regular sized folks though.
Thanks for everything, I will order again!
Excellent choice and quality products
Great
Good pants overall but not as stretchy as I'd liked
It's a bit frustrating to have waits on over 30 min on the customer service line. Also, having to pay a restocking fee and postage to return items is something I don't see often at other retailers like soccer.com. Otherwise your prices and selection are excellent. Thanks. -Scott Moran - Atlanta, GA
Excellent once again.
Size said Adult and then Said YL. It was confusing. I ended up accidentally ordering 2 YL jackets when I needed 2 Adult Larges. I wish to return the jackets.
I was very satisfied on delivery, and prices. Thank you for your service
Overall my experience has been great, sometimes delivery is slow.
Everything was exactly what I expected! Can't wait to place our next order!
Fast and easy order. Don't have any complaints. Products were as described.
I ordered this for my Grandson. It was promptly delivered. Everyone is happy
Good customer support
Quick, easy and no BS.
I placed my order in August didn't receive it three weeks by the time I received it football season was halfway over.
High quality, great reviews, best available price for similar products I was able to find. I also really appreciated the many customization options offered. The products I received were as advertised and everyone is happy with how they turned out!
The products are a great material for a good price. Delivery time wasn't too long and definitely worth it. Will definitely buy again
I had no trouble ordering that I like.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

