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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Did not arrive by estimated delivery date. Packaging is automatic and the order was held up by one pair of socks but no one could see that apparently because it is all automated. Paid extra to have it shipped overnight because it wasn't here in time after calling 4 times to CS. Paid $50 to ship a $90 order just so I could have it in time. Not a pleasant experience with the customer service team. Had to ask for a manager to resolve the issue.
This is my 2nd order and so far I have been very pleased
Great product, great delivery and overall a great job!
Took a little longer than I feel it should have to get the product
Helpful with problems once I got through...wait time was bit long both times.
Everything was fine!
The order came on time with everything I ordered. The ability to get the items at a low price was good avenue e for continued service from me.
Web experience is always easy. There's just so many things to look at and buy, yet so little money!
I didnt received all my items. I reach to customers service. Spike with Jordan multiple times. He first argued with me about me receiving my order complete. I mentioned one of my shirt was stained he said that could happen since everything seats at a warehouse but didnt do anything about. Neither about the other 2 shirts I didn't received matter fact I received more than what I had order. I also asked about swapping sizes and he said I could do th as t but it was was an extra charge. I said never mind I will never used Epic sport again that thank you very much for nothing and I hang up the phone. I was very annoyed with the little knowledge this rep had.
Overall experience was pretty good. Good selection of products on the site and the quality of what I purchased was good. I just wish that shipping wasn't almost a month later than the date I ordered it.
Easy to choose and had what was needed
Shirts were thin and didn't feel very good. But I guess you get what you pay for.
Just a good internet place to shop for very specific items of need.
Rear prices, good stuff
Repeat customer for the last 4 years! I love your customer service and products.
I received my Wisconsin Timber Rattlers Majestic Jersey, but the logo is not pressed on straight, it's is crooked! IMG_1186.jpeg
It took almost 3 weeks to get I needed it within a week I contacted customer service and never received a response. I am extremely disappointed in the company
Website very easy to navigate and the prices are awesome.
Ordering was easy and delivery was quick. Thanks!
Easy to find shirts.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members