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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Nice uniforms and lettering
Shipping is to expensive for one sweatshirt
I wish all my order could come UPS. Also everytime I call but the wait is too long and I request a call back I never get a call back. This has happened a few times.
Quality shirts, fast delivery.
It was easy and great. Clothing was quality.
Easy to find what I needed. Quality product.
Absolutely amazing experience. I will definitely be coming back for much more.
Easy online shopping experience, exactly what I needed and great pricing. Quick to ship!
Great prices, great service. Will be buying all of my sports equipment here from now on.
Easy to work with. Quick shipping and good quality product.
Excellent prices, good variety to choose from and quality merchandise. Would shop here again!
Friendly and great quality and great service
Order came unwrapped and dirty. Customer service told me to wash it. It was suppose to be a gift. Can't really give a washed gift
Best price, great selection
Socks came back on time and product was good
Items were a little larger than expected.
Shipping box was crushed on arrival but the contents were fine.
I have used Epic Sports for several years and they have great service and a great product!
Easy to order, low prices. Low quality, see through material. Hard to get service response. Out return shipping and restock fee.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

