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EpicSports

4.5

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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CLEMENTINE K.
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Good prices!
November 23, 2019

Good prices! Was very happy with everything.

Date of experience: November 22, 2019
Jeff K.
0 reviews
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One day shipping should be adjusted when there is a delay in shipping. Why is there tax on shipping cost?

Date of experience: November 22, 2019
JEREMY G.
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I paid $20 for two day shipping and it took 11 days to be delivered. Would like to be refunded my shipping cost of $20.

Date of experience: November 22, 2019
vernon s.
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Great site
November 22, 2019

Great site

Date of experience: November 22, 2019
HALEY E.
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I ordered several warm-up jackets for cheerleaders. The sizes ran much smaller than I had anticipated. So I ended up needing to return 3 of them, and get bigger sizes. The shipping was much quicker than I expected. And everything worked out great.

Date of experience: November 22, 2019
BRENDA S.
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Just as pictured...
November 22, 2019

Just as pictured...

Date of experience: November 22, 2019
Amanda B.
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Adjusted order with no problems, great customer service

Date of experience: November 22, 2019
HEATHER T.
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N/a
November 22, 2019

N/a

Date of experience: November 22, 2019
STEPHANIE R.
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Shipping was faster than expected
November 22, 2019

Shipping was faster than expected. Some items were a little pricey. One shirt I ordered was way bigger than I expected.

Date of experience: November 22, 2019
GABRIELLE M.
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It was great
November 22, 2019

It was great. Will use aepic Sports again. It would be great if shipping could be a little faster but it's also not a deterrent from using you.

Date of experience: November 22, 2019
Bernard G.
0 reviews
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My experience with Epic Sports up till this point has been great.

Date of experience: November 22, 2019
Sara H.
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You Sent the wrong items initially
November 22, 2019

You Sent the wrong items initially. I trusted they were right and had them printed (as you would have charged a significant amount to print them for us), then discovered you sent 10 XS and 0 XL rather than 1 XS and 9 XL. Loved being told it was my fault for not checking initially (How wrong of me to trust that your company would send the correct items!) and I'd have to buy, at regular price, the 9 XL you failed to send the first time. However, they did arrive yesterday after being ordered on Monday, so we're thankful you're geographically close, and I guess we're thankful to have 9 extra XS shirts to use as cleaning cloths as few could wear an XS.

Date of experience: November 22, 2019
Florida
1 review
0 helpful votes
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Horrible Customer Service
November 22, 2019

I ordered online and successfully completed the order. I have successfully ordered form Epic in the past. My present order was rejected. When i spoke with Epic the rep was uninformed and spoke over me constantly. Her questions were personal in nature and her "data" responses were wrong. I cancelled the order and will never order from Epic again.

Date of experience: November 22, 2019
Teresa B.
0 reviews
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Epic sports is always great!
November 22, 2019

Epic sports is always great! They have fair prices and shipping is always fast!

Date of experience: November 22, 2019
DAH G.
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ITS GOOD PRODUCT BUT I AM HAVING PROBLEMS WITH THE EMROIDERING OF RICHARDSON CAPS, THEY ARE CREATING THE BREAKING OF A LOT OF NEEDLES. I DID CONTACT THE EMBROIDERY MANUFACTURER OF OUR MACHINE AND THEY SAID OTHER CUSTOMERS ARE HAVING THE SAME PROBLEM,THEY WERE MAKING COMMENTS ON THAT CAP BEEN TO TOUGH TO EMBROIDERED. OR THEN THAT ITS A GOOD CAP. LOOKS GOOD AND CUSTOMER LIKE THE CAP

Date of experience: November 22, 2019
SUSAN R.
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Epic sports has the best prices for my sports obsessed family. Delivery is usually much quicker than they state also.

Date of experience: November 21, 2019
Ashley S.
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Epic Sports was fast and easy to use
November 22, 2019

Epic Sports was fast and easy to use.

Date of experience: November 21, 2019
Gary C.
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Ease of ordering on-line and quality of products is why I choose Epic Sports for the things I need

Date of experience: November 21, 2019
Jerry K.
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I don't like surveys
November 21, 2019

I don't like surveys

Date of experience: November 21, 2019
Renwick T.
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The overall experience was handled professionally
November 21, 2019

The overall experience was handled professionally

Date of experience: November 21, 2019