Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great
Fast delivery and good quality
Great selection. Great prices. As usual.
The sweats are extremely big. Not true to size.
I will shop here again.
So far very easy. First time buying so hoping quality holds up to reviews.
I love Epic Sports. It really is a Godsend for parents who have children in sports. Everything is so expensive elsewhere. On this site I can save money, get personalized items, find anything I need and receive good quality. You cant beat it. I will always support this business because they support me.
Very easy to search for items,good quality and great prices
Ordered Under Armor football jerseys from Epic to make team shirts for a work event. These name brand jerseys were perfect and at a great price point. Will shop Epic again for sure!
I needed a baseball hat to be a specific color and found what I needed on the Epic Sports site. It was fairly easy to follow the instructions of ordering and the only question I had at the time was color and contacted customer service and that person gave me the information I needed to complete my order. Customer Service was very courteous and professional.
I received my item in a timely fashion and the product was of good quality and fair price.
Thank-you Epic Sports for all your listings, I will shop your site in the future.
A Satisfied Customer, Bill
My order was delivered ahead of the schedule, the items where as expected. No hassle or fuss.
Easy nice selection
Return customer, good product.
Great company/ ships fast/ good quality
Found your website on accident. Found some great deals for last minute...
Sizing on the products was way off
Outstanding quick and easy
Great prices! Grandsons will be happy with quality!
Always great business
Good, I order a scrub jacket for work - have not worn it yet but will soon. Hard to find v-neck jackets in a blend material. So hope it works well
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

