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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Placed an order, waited and a month later received a partial shipment in a damaged box (Mailed that way. "Not our problem."). Another 4 weeks go by with arguing every other day and receive most of it but this time in the wrong sizes! Too many Sports Stores to put up with this crap!
Great prices
Will always use Epic sports fpr all my team's needs.
Simple and easy to use website, great product selection
Decent hat for cheap
There are amazing Closeout Deals for alot of items
Perfect products at a great price
Great experience, quick delivery, nice jerseys.
Everything came as wished.
Epic had exactly what I needed for our volleyball program. Ordering was quick and easy and I had the brackets in hand within 48 hours of ordering.
Quick and easy!
Great company and easy to work with.
GREAT PRODUCTS@ GREAT PRICES
Slow shipping time, but great product
I placed an order with epic sports and realized within 20 minutes that I needed to make a change. I contacted their customer service immediately, but was told they couldn't make any changes. The order didn't ship for over a week after this point. Terrible business, terrible service. I never received my package and they won't do anything about it
Ordering has been quick and easy, perfect for Christmas shopping!
Green whistle blows great. Black whistle blows like a cheap old pealess whistle( blows like crap no way you could get control of a large PE class at a high school). They emailed me saying I couldn't send the whistle back because of a warning label which is not true. No warning label on box. I will never order from this company again. STAY WITH FOX 40 people. Also the Fox 40 sonic blast is better than the fox40 classic.
I was trying to replace a very much loved pair of tiger socks my granddaughter wore out. See soon-to-be sent email from me -rustisteele54
First time ordering from Epic Sports
Great product, but took a while to receive
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

