Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Everything was really good
I was recommended by a friend, and was definitely pleased with the experience and product.
As per usual
Fast & Easy. No hassles.
Fast delivery,always great products
Great price and fit
Problem free
Na
The product was great quality for an even better price and the shipping was super fast, 2 days. I'm completely satisfied and be ordering all 4 of my sons sports needs here from now on as long as the prices remain so competitive!
Your web site needs attending to:
The cart sign in the upper right corner does not accurately indicate the count.
My finger is too big to press the very small choice buttons.
Prices are great but shipping charge is out there! Some of the shorts were way too short to even wear to school and certainly not the field.
Enjoyable process. Will be back.
Perfect and received early!
Hockey Jersey was more Maroon rather than scarlet
Great prices and delivery is always when promised
No real customer service email made available. You could only reply to delivery-related emails, so you didn't know if they would be read. The auto reply to your email was cryptic.
Returned more than half due to quality and fit. There was a restocking fee and had to pay for return shipping
Love this company...good quality items
Fairly easy to use, but web page could use a redesign.
Quality product for the price
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

