Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great selection and speed. Love the pull-over, for under $20 it is really nice and fits great.
Hdhdhdjeodnx
I cannot wear the shoes, since they are toooo narrow.
These outside protectors last about 2 months. There are cheaply sewn. I would rather pay double the price and get a better product.
Quick and easy, Thanks
In terms of shopping - I found it difficult to browse. I would click to view the details of an item and when I would go back to the category, it started me at the top each time. It was hard for me to tell where I left off in the list of products each time.
Shipping - I was ordering with hopes that it would make it in time for my son's soccer season to begin and it did not. I think 2 weeks for an order to arrive is not reasonable.
Product quality - the only items I thought was of good quality was the goalie gloves and the soccer socks. The goalie jersey was so think you can see through it and the shorts were like kite material from Walmart and nothing that any of my children, girl or boy would wear.
Great products. Fast shipping.
Good quality & fast delivery.
Easy to order
Always productive and hassle free. Epic Sports always deliver.
Everything was done in a very timely manner
Excellent price and selection.
My experience with epicsports was great!
Very easy to find what I was looking for.
The price was great no complaints
Fast shipping, customer service updated me the whole way thru shipping. I was disappointed that his name looked messy, its uneven and looks like an amateur sewed his name in.
Good quality, good price
I have been pleased in my first purchase from Epic Sports. While shipping takes awhile, the price of the items is a definite bonus. One item did not fit my son, and was easily sent back for an exchange.
The wader boots are nice but the leak through the seams.
Thanks Epic Sports for the breadth and quality of your product line. If you can find a way to reduce shipping cost to AK that would be even better.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

