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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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They are an amazing company with great prices.
I Have some uniforms on back order. Just waiting for them.
Very nice build. Seems heavy duty. Takes three people to set up.
The product quality was great and the shipping was on time as stated.
Good
My experience with this company was awesome and I will Be ordering from here in the future.
Give cheaper shipping options to your bigger customers
The price on the items are good but the embroidery cost more than the product itself that's crazy
The shipping cost is kind of high
My experience with Epic was very good.
The products are of great quality at a discounted price. I purchased soccer balls for a U8, U10, and U4 teams. The price was great and the balls are holding up.
Always a good price
Love working with Epic Sports. Products, prices, and delivery are the best.
Every order, every time I received what I ordered, when promised.
Quick, smooth transaction and delivery. Clothing is true to size on the sizing chart. I will definitely use Epic Sports again in the future.
My experience was okay. There was some delay and cloudiness about their exchange policy response. I was forced to pay shipping on a return for an exchange, despite ordering the same amount of replacement product. The products I ordered were sized very irregularly, but was still mandated to pay for shipping on the return products.
Like website. Easy to find products.
Shipping a bit high relative to other online retailers.
I ordered the wrong color red pin striping on baseball pants but between shipping coasts to send back and to order new it's not worth it to send back /exchange. We'll just use for practice.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

