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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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They responded promptly when I asked where my order was, basically saying they didn't know when the supplier would ship, but then I had to wait an additional 3 weeks to receive the hat. It was nicer than expected but unfortunately it got crushed in shipping. I hope the dents comes out eventually.
I received out 4 tshirts, 3 wrong sizes. Youth XL instead of Adult XL. I got approved for an RME, but the cost to send them back was too much. I thrown them to the garbage. I will never order product from Epic web store.
All was good...i just need more options with pockets.
First order was for Qty 5 Majestic Authentic Long Sleeve Pullover.
Ordered a size large and though the shirts I got were labeled as large they fit like a 2XL.
Reading the customer comments showed that this was a common issue and should have ordered a medium.
Of course the medium were out out stock. Apparently I wasn't the only person who figured that out.
They were a closeout Item so I just gave them away,
Second order was for Qty 5 or 6 A4 Adult Strike Baseball Jersey Tee.
Same deal here.
This time I was careful at reading the size info which was a bit of a guess because the description placed the large size between a large and XL fit.
They fit like an XL and fit like they were made for a female with breasts.
Allot of baggy material on either side of the V neck and looked ridiculous.
I tried washing them in hat water and the fit was much better in front but because of the shoulders being cut for someone without shoulders their was bunching around the neck and on top my shoulder.
Raising my arms the back of the shirt was tight between the shoulders restricting arm movement.
That does it for me.
I'm now convinced that the only sell clothing that were discarded as rejects from he manufacturers.
Save your money, time, and hassle and spend it elsewhere.
I'm done with them.
Great hats, expensive shipping.
Didn't like to be charged shipping twice because you product runs smaller then the uniform company and I had to send back pay shipping and then pay shipping twice to get my products
I would have been better off going to sport here in town
Great products for the price
Feels great and looks good, I like them!
C
Good items...like the color
It was good
It is very difficult to find inexpensive long sleeve t-shirts in the middle of summer. Was very excited to come across your website.
Good selection, good prices. Easy checkout
Products are great so far. Ordered cooling and dry fit shirts for summer work outside and so far they are great. You would think with the low price it would be low quality but thats not the case. Great quality for an even better price. Only down fall is shipping.If your not in an hurry then your good but if you want it sooner within a week or two you will have to pay alot more for shipping
Great service!
Great products, easy shopping, and great prices
Ok 1st purchase
Happy these pants matched softball Uniform game Pants. Good to have a couple extra so you don't have to wash every night during season. Quick shipping
Great service,great selection,was delivered on time,I would definitely recommend Epic sports to family and friends...
Very satisfied
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

