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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Good customer service and shipping times. Good prices too.
This was not the first experience. I have had positive experiences regarding EpicSports!
Bought some Basketball shorts and T's for work. Shorts were below the knee just like I wanted@ 6' 2"" tall. Shorts & T's were well constructed and priced right. My only complaint would be that the shorts had no pockets... oh, well...
All the products were available but the soccer balls that cost the most tore in their stitching after 2 weeks. Other product quality such as shorts, shirts and socks were very good.
I suggest you take your business to another outlet. I have been buying stuff online for >10 years from multiple vendors in different parts of the country and never, ever had to wait more than about an hour to get a return email if you send a comment/question to customer service. They list items on their website as in-stock with 1-2 day lead times and do not show any indication of them being shipped after nearly 5 business days. I don't know if they like to operate on the "surpise your package is here" model, but that's no way to do business.
Time will tell if I do get the items I ordered and paid for, but so far these guys DO NOT give me that warm and fuzzy feeling that usually accompanies a purchase made with a reputable business.
I was very satisfied with my purchase from EpicSports.
We are happy with the sneakers that we purchased for our daughter. But we were not happy that it took several weeks to get the wrong size because we were miss led and then returned them thinking it would be a quick turn around and it was not. No one could work with us as far as trying to make the return quicker so our daughter could have the sneakers for tournaments that she was playing in.
Very impressed with the speed in which my product was delivered. The quality of the product is excellent. I will definitely use this company in the future.
I am a repeat buyer. Customer Service is always friendly and knowledgeable. Super fast shipping to my location. Items I have bought are of quality.
This site offers great deals on women's shapewear. I've purchased items as gift for friends & myself & had been satisfied. But my last purchase was 44B. I had purchased others & the fit was alway accurate. This item stated 44B, but it was 48,50, or bigger. I contacted Epic, & they refused to assist. At my expense ( they didn't fit) I shipped the items back. They gave me only a partial refund of monies owed.
Found site was very easy to find what you need, and order was shipped on time
Great site, great products, great prices. Received what I ordered in a timely fashion.
I love shopping at Epic sports for my team needs. Your prices are great, shipping time is fast and the website is easy to navigate.
Great prices and the items are also great quality. I will shop with you always.
I ordered many items from Epic Sports and have not been disappointed. I have never had to return an item. They are my go to site. Prices are great.
Every goal keeper shirt I picked out by Rinat was either out of stock or had been discontinued. If you don't have it, don't show it online, that just makes me go looking elsewhere for it. Prices are good but really cool looking shirts were practically non existant. You can find colored shirts anywhere, I wanted something different.
Very happy with purchase and they have great customer service fast shipping will definitely shop there again.
I really love the selection that you have for Breast cancer things! I tell everybody about this website! I do purchase alot of things, I think I deserve a discount on my next order, which I'll be placing soon, I need 24 more pairs of breast cancer socks for a mud run!
Purchased team pants - order was correct and quality was good!
Made a great purchase for extremely responsible prices. I was very pleased with the overall experience. Merchandise arrived on time. Email sent to notify me of shipping. Merchandise was exceptional. I did share EpicSports with others.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Martin, your order was placed on ( 4/2/2014) and before you checked out, you had to acknowledge the late delivery date of (4/21/2012) BEFORE we accepted your payment and the delivery date is also printed on your receipt.
So naturally you wouldn’t have received a shipping notice 5-days later, because it won’t ship until approximately 5-days before the delivery date and we will email with the tracking number when it does ship.
We understand your concern, but frankly we’ve done everything possible to inform you of the late shipping date, BEFORE, DURING & AFTER your purchase.
We ship over 6,000 orders every day and 97.8% arrive on time, but we think it’s a little unfair to give us a bad rating before we’ve even had the chance to do our jobs.
If your package doesn’t arrive by (4/21/2012) we’ll be glad to assist you in any way we can.
Thanks for taking the time to write and we hope you have a great season.