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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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Ohio
1 review
0 helpful votes
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Jerseys
May 4, 2015

Was very pleased with the turn around and the customer service.

Date of experience: May 4, 2015
New Jersey
1 review
0 helpful votes
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Great experience. Order placed and received in no time with no issues. Great pricing and selection. Will be back as son plays multiple sports at elite, travel level in addition to HS...

Date of experience: May 4, 2015
Texas
1 review
0 helpful votes
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TACAC 35 Jerseys
May 4, 2015

I had a great experience. I ordered online and even got a phone call from the company. I received the order on the day they stated I would and they looked great. The team loved them!

Date of experience: May 4, 2015
California
1 review
0 helpful votes
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This upright display case was perfect. It allows the whole football to be displayed. It also allows you to add artificial turf on the bottom of the case to showcase the football as it would look during the kickoff. The packing was great and I received the case un-damaged. This was a good purchase and a good product.

Date of experience: May 4, 2015
Wisconsin
4 reviews
0 helpful votes
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Great sports wear
May 4, 2015

I ordered a number of items from their clearance rack to see what the quality was like. Every thing was of good quality and their prices were great. I would recommend the site. JLM

Date of experience: May 4, 2015
Missouri
1 review
0 helpful votes
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EpicSports Experience
May 4, 2015

I have bought several items for several of my traveling softball teams over the years and EpicSports has always had the best prices, selection, and quick delivery. I will be a customer for a long time.

Date of experience: May 4, 2015
New York
1 review
0 helpful votes
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Very Helpful
May 4, 2015

I was having a difficult time finding a sports bag similar to the one that wore out.
EpicSports had an excellent bag at a fair price.

Date of experience: May 4, 2015
Montana
1 review
0 helpful votes
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Helpful and good products
May 4, 2015

I have ordered custom basketball uniforms and also bulk shorts on line. The prices were competitive and the products will stand up to middle school kids. Will order again in the future.

Date of experience: May 4, 2015
Massachusetts
1 review
0 helpful votes
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Positive Experience
May 4, 2015

The site always has want I am looking for at the BEST price. The help line is also very helpful and friendly.

Would recommend to anyone looking for sports equipment.

Date of experience: May 4, 2015
New Jersey
1 review
0 helpful votes
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MRT Review
May 4, 2015

Working with Epic Sports was a pleasure. They were extremely friendly on the phone, helpful, and quick with their quotes and e-mails. They also offered the most competitive prices on athletic apparel and had the largest selection to work with. I would most certainly recommend them and work with them again!

Date of experience: May 4, 2015
New York
1 review
0 helpful votes
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Coach Bob Unger
May 4, 2015

I purchase catchers gear for a 12 year old, or intermediate ball player. The equipment I received was big enough for a 6 ' 4" ball player. When I returned them I was charged a restocking charge. Not very good customer service.

Date of experience: May 3, 2015
Canada
1 review
0 helpful votes
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Return damaged product
May 4, 2015

We received a damaged air pump. NO PROBLEM. HEATHER arranged for a refund, we were told to dispose of the item. ( return costs make returns impracticable) Thank you EPIC & HEATHER for the great service.

Date of experience: May 3, 2015
Colorado
1 review
0 helpful votes
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Good fast service.
May 4, 2015

My order arrived sooner than I expected. Everything was ok.

Date of experience: May 3, 2015
Tennessee
1 review
0 helpful votes
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I recently ordered a set of uniforms from Epic. The service and quality of the of Epic was great. I also added some additional items a couple of weeks later and I received the same professional service (even though it was a small order) as I had received with a large order. I would, and have, recommend Epic Sports to any one.

Thanks and I look forward to many more orders in our future.

Date of experience: May 3, 2015
California
1 review
0 helpful votes
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This is the third time I've used epic sports, and I have been completely satisfied each time. They will become my first stop for softball uniforms and socks from now on. I bought the pink/black XO softball socks for my entire team. Everyone was satisfied with the purchase.

Date of experience: May 3, 2015
New York
1 review
0 helpful votes
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I am very satisfied with Epic Sports. Great materials at a great price. What more you need. My girls love the jerseys and I love the price :)

Date of experience: May 3, 2015
Tennessee
1 review
0 helpful votes
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Service
May 3, 2015

Customer service was awesome! Mix up on the order fast correction, shipment.

Date of experience: May 3, 2015
Arkansas
1 review
0 helpful votes
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Duffle Bag purchases
May 3, 2015

I am very happy and satisfied with all my purchases. Heavy duty, delivery dates were on time. No damages.

Love this website.

Date of experience: May 3, 2015
California
1 review
0 helpful votes
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Umpire baseball items
May 3, 2015

I receive a few items quickly then it took another 3 weeks to receive the bulk of my shipment! They were missin one item when I called to inquire and held the rest of the order until all items were on your procession before they mailed to me! Nice products new, quality good on all that I ordered!
Just shipping took longer than u feel it should have - about a month overall!

Date of experience: May 3, 2015
New Jersey
1 review
0 helpful votes
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Fastpitch equip.and uniforms
May 3, 2015

Would recommend epic to anyone in the need for uniforms helmets socks etc able to talk with rep. And the help was there for my questions

Date of experience: May 3, 2015