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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great experience. Order placed and received in no time with no issues. Great pricing and selection. Will be back as son plays multiple sports at elite, travel level in addition to HS...
I had a great experience. I ordered online and even got a phone call from the company. I received the order on the day they stated I would and they looked great. The team loved them!
This upright display case was perfect. It allows the whole football to be displayed. It also allows you to add artificial turf on the bottom of the case to showcase the football as it would look during the kickoff. The packing was great and I received the case un-damaged. This was a good purchase and a good product.
I ordered a number of items from their clearance rack to see what the quality was like. Every thing was of good quality and their prices were great. I would recommend the site. JLM
I have bought several items for several of my traveling softball teams over the years and EpicSports has always had the best prices, selection, and quick delivery. I will be a customer for a long time.
I was having a difficult time finding a sports bag similar to the one that wore out.
EpicSports had an excellent bag at a fair price.
I have ordered custom basketball uniforms and also bulk shorts on line. The prices were competitive and the products will stand up to middle school kids. Will order again in the future.
The site always has want I am looking for at the BEST price. The help line is also very helpful and friendly.
Would recommend to anyone looking for sports equipment.
Working with Epic Sports was a pleasure. They were extremely friendly on the phone, helpful, and quick with their quotes and e-mails. They also offered the most competitive prices on athletic apparel and had the largest selection to work with. I would most certainly recommend them and work with them again!
I purchase catchers gear for a 12 year old, or intermediate ball player. The equipment I received was big enough for a 6 ' 4" ball player. When I returned them I was charged a restocking charge. Not very good customer service.
We received a damaged air pump. NO PROBLEM. HEATHER arranged for a refund, we were told to dispose of the item. ( return costs make returns impracticable) Thank you EPIC & HEATHER for the great service.
I recently ordered a set of uniforms from Epic. The service and quality of the of Epic was great. I also added some additional items a couple of weeks later and I received the same professional service (even though it was a small order) as I had received with a large order. I would, and have, recommend Epic Sports to any one.
Thanks and I look forward to many more orders in our future.
This is the third time I've used epic sports, and I have been completely satisfied each time. They will become my first stop for softball uniforms and socks from now on. I bought the pink/black XO softball socks for my entire team. Everyone was satisfied with the purchase.
I am very satisfied with Epic Sports. Great materials at a great price. What more you need. My girls love the jerseys and I love the price :)
I am very happy and satisfied with all my purchases. Heavy duty, delivery dates were on time. No damages.
Love this website.
I receive a few items quickly then it took another 3 weeks to receive the bulk of my shipment! They were missin one item when I called to inquire and held the rest of the order until all items were on your procession before they mailed to me! Nice products new, quality good on all that I ordered!
Just shipping took longer than u feel it should have - about a month overall!
Would recommend epic to anyone in the need for uniforms helmets socks etc able to talk with rep. And the help was there for my questions
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

