On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very good place to get soccer gear. Great selection and awesome prices.
Product arrived on time and was of excellent quality. I would order from them again.
We have a JV and Varsity soccer team that ranges from 7th grade thru 12th, so we needed socks that were decent price, felt comfortable to wear, had all our foot sizes covered, and matched in color. These black socks fit our requirements and looked great. Thank you!
I have worked with Mitch in the past for some special hats that one of my client likes. He has been very prompt, professional and helpful to me.
Had an issue with an item, and they had a new one shipped out same day! Thanks for the great service!
I always make it a habit to check with Epic when making a sports related purchase.
I've been using Epic Sports for a few years now any have never had a issue with any of my purchases.
They help me place my order gave me a great description on what I was getting and they shipped it to me just in time for our season. Great customer service.
Epic Sports is a very reliable. I've been using them for several years and have found them to be good.
Sizes was not up to par. And just got stuck with the because of the refund policy. I was sent jerseys for my youth program that you couldn't put on a teddy bear!
Everything I needed for my daughters & son sports through high school years and travel ball football, basketball & volleyball, softball was always there when I ordered any items. They were quick in delivering my order. Their prices were amazing especially on softball pants which I ordered like 7 pairs. I was very please with everything. I will still continue to shop there. Still to this day my daughter still has her softball pants and is now in college. Great quality material. Thanks EpicSports.
Items get shipped quickly and are delivered must sooner than promised. I always get the correct items that are in perfect condition.
I have ordered from EpicSports several times when I need things in a timely manner. Shipping is fast and prices are fair. Thanks for making it easy to get the things we need!
Got the items quickly and exactly what we ordered!
I love dealing with Eric sports, affordable prices and great service. Doing has always been faster than advertised. Our group will always do business with epic sports as long as the customer service stays the same.
We've ordered soccer referee gear several times. Everything we've gotten was high quality and cheaper than I can find elsewhere. Shipping was reasonable and it always gets to us before the estimated shipping date.
Ordered two pair of long open leg allstar baseball pants. Paid $21.02 for "express" shipping. Six days later, received two pair of knee length baseball pants. Called customer service and was assured the problem would be taken care of right away if i sent pictures showing the wrong item I received. Did this, and another week later I receive another email saying there was a problem with the website size chart and they are happy to have corrected it. I STILL HAVE THE WRONG ITEM! Nobody at Epic Sports cares.
First mistake: sent only one swimsuit instead of the two I ordered.
Second mistake: when they got around to fixing mistake number one, they sent the wrong color suit.
Third mistake: told me that they'd ship the correct product when they saw that the wrong one I was shipping back was being tracked. They didn't. They waited until my return arrived.
Fourth mistake: they promised me the correct suit would ship out ASAP and via 2nd day air. 5 days later I called to check and it hadn't left the warehouse.
So what do I get for all this hassle? A refund on the suit I never received and then they made it clear that they were very GENerously also refunding my shipping costs. Right. For the product I never received. So generous of you to give me a shipping refund. Worst experience ever. I can't say enough how much I hated dealing with the incompetence of these people. Stay away.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members