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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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It is an absolute delight to order from EpicSports. I find it easy to place my order, navigate my way around the pages I need, and have experienced excellent delivery on time. If and when I have to exchange something, the return label is e-mailed to me promptly, easy to apply and nothing to worry about when I send it off. My refund is always perfect, the explanation always to my benefit. I love your company and your policy and look forward to doing business with you in the future.
Keep up the good work. This is what consumers want
Ordered umpire shirts for rookie umpires in our league from Epic Sports due to the low cost. Quality was much better that expected.
Site is user friendly, prices are reasonable, and had most everything we were looking for. Arrived in the time frame expected.
Order was received promptly and correct.
Price was the best around did not gave a 5 stars only because before they used to give a $ award saving coupon to use at anytime on your next order and they do not do that anymore but do like to order from Epic because they usually have the best price around. If I have to order in a hurry and not time to compare that is where I would go because a lot of times they are cheaper them the company that makes the product.
I have always had good service and have always been pleased with the products!
Epic sports is the source for great prices and quality products! Our team was vet happy with our purchase!
I bought some uniforms for my refereeing. I am totally satisfied with the items and process.
I had placed an order for our softball team. Not only was there an extreme delay. There was very little response and communication creating a more stressful situation. In the end, we were sent wrong sizes of socks and arriving more than halfway through the season. Ask a lot of questions before placing your order. I had ordered from them before without this kind of problem so maybe it was some new employees? Just call ahead of placing your order to learn HOW to place order so you can receive in the time you are expecting.
I could not ask for better service. The jerseys were lettered, numbered, and shipped very quickly. Great quality and great prices.
Everything ordered from epic sport was exactly like the picture and description described... Thumbs up expieriance
Items ordered were as described, cost efficient and arrived in a timely manner
Overall everything was exactly as I expected as well the experience was easy to go through--thanks
Offer some type of free shipping program/incentive and you'll get 5 stars.
Products delivered as promised - great prices and selection
Ordering was so easy and product arrived sooner then expected.
Each and every time I have used Epic Sports, the service has been exceptional. I would definitely recommend them to anyone looking for sports uniforms.
Product was well made and exceeded my expectations- great value
I ordered these soccer balls for my league. They are a good quality ball for the price. Erik, my sales rep was very helpful as always.
EpicSports provides our program with quality equipment at a great price.
Thank you so much for being there for us.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

