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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Had a little difficulty Checking out.
Our volleyball uniform jerseys were great but took a little longer than expected to get to us.
Some warm up pants I ordered weren't made of the material I was expecting. I ordered a large and I should have ordered a medium. The quality is good just not what I expected.
Our volleyballs we ordered were also a very good price and the quality was very good.
Great prices - decent quality.
My order was as expected and arrived on time and in good condition.
Hats came on time even when shipping details said they wouldn't. Great product as we love the hats for our team.
Been a customer for many years. Never disappointed
It's easy and convenient. Good quality too.
You-all rock. My kid can't wait!
Excellent prices and variety!
The site is user-friendly
Great company, great prices, great delivery time!
Easy
Really good prices; a lot of brands to choose from!
I ordered adult T-shirts and you sent me youth. I don't want the hassle of sending products back so I am. Keeping them and taking a loss. I don't like that I can't talk to a person just through texting communication.
Great prices, fast delivery, but one of my item did fit, but that's OK, I found someone who could wear it
Ok
Received what I ordered on time
Awesome experience every time I order with fast shipping.
I love the quality and quick delivery. I look forward to doing business with you in the future!
Shipping & delivery is expensive and takes too long compared to other places.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

