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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The only thing I would say is that I did not receive a return slip if the jacket did not fit. Fortunately it fit great.
I ordered a X X and received a X X X needed item immediately so i did not have time to return for the proper size
Easy to navigate site, reasonable prices
I FOUND THE ITEMS I HAVE BEEN LOOKING FOR AND I WAS REALLY PLEASED WITH THE PRICE AND THE OVERALL QUALITY OF THE COACH'S SHORTS THAT I PURCHASED...
These were soccer balls I purchased for operation Christmas. There are a great size and inexpensive enough to be able to get a pump to go with them. Thanks so much for making these children happy around the world.
Good deals on name brand gear, however, the shipping took forever. Took two weeks to make delivery.
Do not buy from this site unless you are absolutely positive you will not need to return it for any reason--size, fit, color. In addition to paying for shipping, you will pay a 30% restocking fee per item! I do not recall seeing anything about this policy while ordering. Other online sites do not charge a restocking fee.
Hopefully the merchandise will be as fine as the ease in ordering has been!
Great service
Thank you for your product and service. Excellent price for a Tachikara volleyball that was in our school colors. Excellent delivery. I will be using your business again soon!
SO EASY!
Very large selection, although searching for items can be difficult and narrow down what you're looking for, especially if you don't know what that may be...;-)
Received bat on time as promised. Thanks a lot. My granddaughter only got to use only twice as season ended. Look forward to next year..
I like this site so far and I may order more in the future.
Excellent website, easy to navigate
Best price. Decent balls! Great selection! Timely.
Easy to navigate and great product...
The ordering & delivery were seamless... the pants were a different matter. I ordered 2 sizes bigger than my actual size, because I read reviews that talked about sizes running very small. The pants were still too small in the waist and crotch area. Was told that I would have to pay return shipping if I chose to return the product, then pay new shipping charges to order a bigger size. I have chosen to purchase pants from another source and sell these pants to a fellow official with a smaller waist size.
Easy, quick. Loved the guest checkout. Items arrived quickly.
Found everything I wanted and at great prices!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

