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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great price and although my purchase wasn't a name brand item it was identical to the more expensive name brand gear..
It was great
From the time I first started browsing around Epics' great site... thru the final purchase click, this purchase was OUTSTANDING! Ease of finding just the right item, Epics' very helpful
Customer friendly crew- SUPER! The ease of purchasing was really, really great!
I found their availability information of products really helpful.
Overall, I give EPIC an OUTSTANDING!
Great product great price
Shopping on Epic Sports was great
I got a landway coat for free when I purchased my boat... softshell lined water wind proof. Loved it! I ordered one for me to wear on my mail route... it's perfect. Runs very true to size so. I also own a business and I ordered this coat for my employees. It's a bit spendy but will probably hold up and last longer than my employees will
Would like to have used paypal to pay
Very pleased.
Cool
Good prices and fast shipping.
Your closeout items are great!
Smooth operation for youth soccer shirts
Great price and received the product in good timing...
Great overall experience!
Service was good. Order was delivered quickly,had everything I was looking for
Product quality is great. Delivery prices are higher than the product.
Hello. I really enjoyed your product. I am very satisfied. I am asking for an original receipt to give to my book keeper for our records. Can you please lead me in the right direction to get one? Please reach me at *******@cps.edu
I like the variety of items you have available, looking forward to another order soon.
The only thing I would say is that I did not receive a return slip if the jacket did not fit. Fortunately it fit great.
I ordered a X X and received a X X X needed item immediately so i did not have time to return for the proper size
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

