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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great prices and customer service
NA
Fast shipping good products
Awesome products!
Good company have made several orders
I ordered soccer balls to put in boxes for Operation Christmas Child. They arrived in plenty of time to fill the boxes.
Balls and pumps from EpicSports will be in the hands of children in other parts of the world real soon!
Thank you
The item I tried to purchase was back ordered (the website did NOT reflect that or I would've ordered something different). I paid extra for expedited shipping to receive my item in the time frame I needed. I received an email saying my item had been back ordered and to choose a different product or confirm the new shipping date. This was a Friday.
I am on the west coast and was unable to respond until after work, 5pm my time, 7pm your time. My email wasn't responded to until Monday. I asked that the new item I chose be delivered in the time frame I had paid for. I could not get a guarantee of that probably because the company didn't want to pay more to get me the item when I was confirmed to receive it. I had to cancel the order and go without the item that I needed. I will not be ordering from this company again if I am under a time crunch. Also, if an item is back ordered you should make note a that online to prevent this from happening to future buyers.
Lots of colors and choices. Great Prices. Nice & Easy checkout.
Excellent pricing on my orders purchased, and excellent delivery time, with the order coming faster than it was scheduled to come.
I will most definitely purchase items from Epic Sports in the future.
Love the hats just what I ordered
Just what I wanted
;love the quality. Love the prices and amazing company
Seems to a very reputable site to order from, excellent service fast delivery, what else can you ask for?
I bought 3 items. 2 of 3 itmes I was so happy but the pennis that I got it was low quality.
Great products. Fast shipping
Great once again.
Surprised how quick we got our pants and how they are even a little bigger then expected. Overall very happy
Product seems pretty good quality. Easy to order online fast delivery. Would order again.
I appreciate receiving my order sooner than expected..
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

