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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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Ariel B.
0 reviews
0 helpful votes
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Quick and easy and like the norton shopping gaurantee. The color of the garment was a lot different than depicted on screen. I understand that computer screens show colors differently but it wasn't even close.

Date of experience: November 28, 2016
trinella H.
0 reviews
0 helpful votes
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First order received earlier than expected quality products. Will definitely purchase again and again.

Date of experience: November 28, 2016
joseph s.
0 reviews
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Like the product
November 28, 2016

Like the product

Date of experience: November 28, 2016
Texas
1 review
0 helpful votes
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There are so many scams on the internet. This is a company in US with authentic brands. Received order quickly! I will order here again. Great Under Armour shirts for half the price!

Date of experience: November 28, 2016
BRIAN S.
0 reviews
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Great
November 28, 2016

Great

Date of experience: November 28, 2016
Hector G.
0 reviews
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Awesome, would definitely buy from them again
November 28, 2016

Awesome, would definitely buy from them again.

Date of experience: November 28, 2016
njrh G.
0 reviews
0 helpful votes
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This is a wonderful company who delivers exactly as promised within the time frame they stated. I have gotten some great deals from them and will be sure to check them out the next time I need things, which will be soon.

Date of experience: November 28, 2016
WILLIAM J.
0 reviews
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Prompt delivery nice price
November 28, 2016

Prompt delivery nice price

Date of experience: November 27, 2016
Sarah J.
4 reviews
0 helpful votes
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The return policy is very poor and costly
November 27, 2016

The return policy is very poor and costly. Many items on the sight are listed as adult, youth, and juniors. When placing my last order for my club team, I click on the wrong image size (even though the image for youth and junior were the same and just side by side). Once the items came and the mistake was noticed - I was told there was a 30% restocking fee and I had to pay for shipping. This error cost me over $250.00. Even though I have ordered over 10 thousand in product from epic Sports over the last two years, no accommodations would be given. This is even after the representative agreed that the product listing on the website was easily mistaken and commonly done.
Double check everything, especially sizes before clicking the place order button.

Date of experience: November 27, 2016
Larkeiya O.
0 reviews
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Website ie easy to navigate
November 27, 2016

Website ie easy to navigate

Date of experience: November 27, 2016
KYLE M.
0 reviews
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Very nice find
November 27, 2016

Very nice find

Date of experience: November 27, 2016
PERRIN S.
0 reviews
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The goalie glove description stated that they had finger protection, however, they do not. Nevertheless, they are nice gloves.

Date of experience: November 26, 2016
Dawn H.
1 review
0 helpful votes
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Great product and timely delivery!
November 25, 2016

Great product and timely delivery! Will continue to order from Epic!

Date of experience: November 25, 2016
Hellfire a.
0 reviews
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Great jackets and really fast shipping!
November 25, 2016

Great jackets and really fast shipping!

Date of experience: November 25, 2016
Dell J.
0 reviews
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I wanted to order some shirts for Christmas
November 25, 2016

I wanted to order some shirts for Christmas. I do not understand the sizing numberws. I asked what is the size related to xl and 2xl. I got a responce that said check size chart on site. I still don't know how to order shirts.

Date of experience: November 25, 2016
Illinois
2 reviews
0 helpful votes
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Was good might be better
November 24, 2016

Got my shirts fast but one of them had a hole in it. Contacted your service people and sent pictures of it and sent it back to them. Haven't herd anything back from them so don't know if this is going to be great or never buy from again.

Date of experience: November 24, 2016
PATRICIA V.
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Looked and looked for a similar jacket in all our local stores and couldn't find it. Finally we looked at the tag inside the one he was wearing, googled it, placed order, received it, happiness!

Date of experience: November 24, 2016
PAM W.
0 reviews
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I bought the golf windshirt for my husband's bday!
November 24, 2016

I bought the golf windshirt for my husband's bday! He loves it! Thanks for a great quality pullover& great customer service!

Date of experience: November 24, 2016
CHARLENE S.
0 reviews
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I wear a ladies large
November 24, 2016

I wear a ladies large. I originally ordered the jacket in extra large, but it was too small. I reordered a double extra large and I can zip it but it is snug. Jackets run Very small.

Date of experience: November 23, 2016
TRACEY M.
0 reviews
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Good prices
November 23, 2016

Good prices

Date of experience: November 23, 2016