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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Quick and easy and like the norton shopping gaurantee. The color of the garment was a lot different than depicted on screen. I understand that computer screens show colors differently but it wasn't even close.
First order received earlier than expected quality products. Will definitely purchase again and again.
Like the product
There are so many scams on the internet. This is a company in US with authentic brands. Received order quickly! I will order here again. Great Under Armour shirts for half the price!
Great
Awesome, would definitely buy from them again.
This is a wonderful company who delivers exactly as promised within the time frame they stated. I have gotten some great deals from them and will be sure to check them out the next time I need things, which will be soon.
Prompt delivery nice price
The return policy is very poor and costly. Many items on the sight are listed as adult, youth, and juniors. When placing my last order for my club team, I click on the wrong image size (even though the image for youth and junior were the same and just side by side). Once the items came and the mistake was noticed - I was told there was a 30% restocking fee and I had to pay for shipping. This error cost me over $250.00. Even though I have ordered over 10 thousand in product from epic Sports over the last two years, no accommodations would be given. This is even after the representative agreed that the product listing on the website was easily mistaken and commonly done.
Double check everything, especially sizes before clicking the place order button.
Website ie easy to navigate
Very nice find
The goalie glove description stated that they had finger protection, however, they do not. Nevertheless, they are nice gloves.
Great product and timely delivery! Will continue to order from Epic!
Great jackets and really fast shipping!
I wanted to order some shirts for Christmas. I do not understand the sizing numberws. I asked what is the size related to xl and 2xl. I got a responce that said check size chart on site. I still don't know how to order shirts.
Got my shirts fast but one of them had a hole in it. Contacted your service people and sent pictures of it and sent it back to them. Haven't herd anything back from them so don't know if this is going to be great or never buy from again.
Looked and looked for a similar jacket in all our local stores and couldn't find it. Finally we looked at the tag inside the one he was wearing, googled it, placed order, received it, happiness!
I bought the golf windshirt for my husband's bday! He loves it! Thanks for a great quality pullover& great customer service!
I wear a ladies large. I originally ordered the jacket in extra large, but it was too small. I reordered a double extra large and I can zip it but it is snug. Jackets run Very small.
Good prices
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

