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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great shopping experince
A part of my cat tree had a large staple poking out which had i not caught it could have ended up with a vet visit. I nailed it back in, which caused damage. Was looking for a small reimbursement, but was only offered a replacement part. Which would entail taking apart the entire tree. Overall not happy with purchase.
My shopping experience was easy and the order shipped quickly and correctly.
I don't understand why I paid $3.99 for something to be shipped on the 9th of December when I ordered the item on the 25th of November and on top of that I never received an expected delivery date when the receipt was sent to my Email, sincerely: Guy Ricci
I have ordered from Epic for a few years now and they never disappoint. The prices are awesome and they always ship usually the next day. Absolutely would not order anywhere else.
Excellent products as in two other orders. These are all gifts, and I'm sure the recipients will be pleased.
Epic Sports had great prices and delivery times.
Great shopping experience. Easy ordering. Fast shipping. Will shop again soon
Well the site is great the prices are good but I think the delivery was to long but I think everything else was great thank you for your service
Shipped fast.
Great service!
The customer service was awful. My wife called first and was handed to multiple people with the same bad attitude. Didn't want to explain anything, had zero ability to provide customer service. I was called later because of a previous email requesting help and once I verified the order was told how rude and mean my wife was because of previous conversations. We cancelled our order and bought 14,546.00 worth of stuff elsewhere for our new cages. Terrible
Great selection, great prices and great delivery time.
The shopping experience was ok, but the shipping time and cost is horrible. I order the boots a whole size larger and they were still too little for some of my girls.
Great product, true to size, and good quality.
Excellent items at a fantastic price!
Website is easy to use and user friendly...Delivery was fast.
Item looks to be just like what we expected, but it is a Christmas gift,
So they will know if it is what they wanted also.
It was good.
Great job! Thank you
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

