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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I GOT RIPPED OFF! CANCELLED THE ORDER NEXT DAY AND STILL GOT CHARGED RESTOCKING FEES
NO ONE WOULD HELP
This was my fist time shopping with Epic sports the prices surprised me compared to the other websites I shopped. I also received my hats way before I was expecting them. Thanks Epic Sports this won't be my last order.
Great place to shop for closeouts and easy team uniform process to create. You know exactly what is in the inventory, sizes colors etc.
N/a
We have not had any contact since the order, no shipping info, and have not received the shirt, I'm concerned.
Customer service does not respond to emails. Pathetic!
I purchased 2 pair of Teamwork Athletic wind pants. I ordered large as they are unisex. I am a female, 5'5" and 142 lbs.
They fit in the rear & waste perfectly, about 2 1/2 inches too long for my height but my running shoes gave a bit of height to them so I can live with it. Fast delivery.
Ordering was easy. Can't wait to get my order
Wish for name brands
Have shopped previously with Epic and have always found their prices way below retail and sporting good stores. The quality is great and they have reasonable shipping and on time delivery.
The pictures of the Under Armour shorts made them look a lot nicer then what came. Very disappointed. And the hooded xl sweatshirts are very small for an xl size.
I have never been dissatisfied with any of your products
These shirts are exactly what i needed for work. Lightweight so I can sweat in the cold and not overheat. MULTIPLE COLORS.! Rock on Epic Sports. Rock On.
I was asked to order the same thing that my predecessor had ordered a year or more ago. The same item was available. Ordering was easy. The item arrived on the predicted day.
Great service and easy to use is hard to find but not here, lets not forget low prices.
I really like your products and prices. I would like to see at some point free shipping for customers with multiple orders
Everything was easy. Great deal on these pants.
Great shopping experince
A part of my cat tree had a large staple poking out which had i not caught it could have ended up with a vet visit. I nailed it back in, which caused damage. Was looking for a small reimbursement, but was only offered a replacement part. Which would entail taking apart the entire tree. Overall not happy with purchase.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

