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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Last year, we purchased some Melton and Mikasa light balls, however, some of them were broken just use a few of times. I have requested an replacement but no answers so far. How can I request the refund or replacement? We buy a lot of volleyball balls from your company every year.
Thank you!
Sean Liu
Director of MDJRS
Love this website! So easy to locate the items I wanted and the ordering process for large quantities is the best!
Everything is good so far, hope the delivery time is as quick and easy. Couldn't ask for better service or a better product. Very pleased. Will recommend to others!
I still haven't received my order. I called and the rep said that there is no tracking # so she requested one and said that I will get an email. I still haven't got an email or the products.
No problems.
Not enough shorts with pockets offered in 3 XL sizes and same with warm up pants... but quality is excellent
Great deals. Easy process
Enjoy ordering from Epic. Great prices and deliveries are quick.
User friendly website. Easy to navigate. The price was right and the delivery process quick. I would definitely recommend this company to a friend.
Simple easy n fast
It was the wrong size jerseys and im trying to refund and reorder but it been a hassel trying to do so.
Great prices and fast delivery. My son will love the shorts!
Epic Sports is great. Always get exactly what I order.
This is a Christmas gift for my grandson so I'm not sure how he will like these or how they will hold up until he uses them for his soccer games.
Please send me a discount code so I can order a dozen more!
We got our order quickly and the warm up pants look great -- our little basketball player is going to love them!
Great no hassle.
Nice and fast. Good sale.
Very easy shopping experience. The two belts are a Christmas gift for my " picky son". The true test of the product will be revealed Christmas Day!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

