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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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Alex X.
6 reviews
0 helpful votes
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Fantastic and thoughtful customer service
January 18, 2017

Fantastic and thoughtful customer service. They went above and beyond! Great quality product for a solid price.

Date of experience: January 18, 2017
Texas
1 review
0 helpful votes
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The bib fit perfectly was warm with insulated pockets easy to wear with additional layers and comfortable!

Date of experience: January 18, 2017
New Jersey
1 review
0 helpful votes
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Faster delivery
January 18, 2017

Pricing & selection of the product I ordered were great. Standard delivery time was very long however.

Date of experience: January 18, 2017
JACQUELINE A.
0 reviews
0 helpful votes
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The order process was easy and simple
January 18, 2017

The order process was easy and simple. The girls love their new softball jerseys. Delivery was on the promised date. We will shop here again.
Crowley Middle School, Crowley LA

Date of experience: January 18, 2017
Jonathan S.
0 reviews
0 helpful votes
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Very good pricing and always great selection!
January 18, 2017

Very good pricing and always great selection!

Date of experience: January 17, 2017
California
1 review
1 helpful vote
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This website is a hit and miss. Bought ski bib and come to find out it was too big. Requested for an exchange and the size is no longer available. 10% restocking fee plus you pay for shipping. Exchanging an item gets complicated. Purchase exchanged item first then get reimbursed. Customer service is good though, just the return is just so inconvenient. I will shop somewhere else.

Date of experience: January 17, 2017
MARY A.
0 reviews
0 helpful votes
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I received no emails from the company after my initial order, and 2 weeks later I still have not received my order.

Date of experience: January 17, 2017
TRAVIS J.
0 reviews
0 helpful votes
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Showed up exactly as described
January 17, 2017

Showed up exactly as described. Even showed up early.

Date of experience: January 17, 2017
Tennessee
1 review
2 helpful votes
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I would use this company especially being a official and need your order done. I have waited over three weeks and still my paints have arrived. They used a third party to get my umpire paints. Plus they told me that they was waiting on them in order to refund or fix my order. I paid you not them! I will never order from the again!

Date of experience: January 17, 2017
James S.
0 reviews
0 helpful votes
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The overall experience was good
January 17, 2017

The overall experience was good. The only problem is the site is very busy and there is a lot of distracting information. Other than that the experience was positive.

Date of experience: January 17, 2017
boston g.
0 reviews
0 helpful votes
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GREAT
January 17, 2017

GREAT. SERVICE...KEEP Up The great work.THANKS

Date of experience: January 17, 2017
Larry C.
0 reviews
0 helpful votes
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Great product at a great price
January 17, 2017

Great product at a great price

Date of experience: January 17, 2017
Mike D.
8 reviews
0 helpful votes
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The prices are great and I've been looking for these items for a while. The shipping cost was high and it seems like 2 weeks to ship 2 pairs of work out gloves was excessive. They came in a box when they could have been shipped in an envelope.

Date of experience: January 17, 2017
California
1 review
0 helpful votes
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Great quality
January 17, 2017

I actually was expecting the Jerseys to be reversible, but no matter, it's all good. I really like the quality of the fabric and the color is sharp. It seems like the numbers are pressed on well and will last a long season. Over all, I'm very impressed with the color and quality. I was however hoping that they would of arrived 2 days earlier considering I paid a lot extra to have them rushed here faster.

Date of experience: January 17, 2017
Texas
1 review
1 helpful vote
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My order was received accurately. I was happy with their products as well as the price. I contacted customer service regarding the number of packages with my order and received prompt, courteous service.

Date of experience: January 17, 2017
Eric R.
0 reviews
0 helpful votes
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Love this site
January 17, 2017

Love this site. Easy and such great deals

Date of experience: January 17, 2017
RYEN R.
0 reviews
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Great product for a great price
January 17, 2017

Great product for a great price.

Date of experience: January 17, 2017
RUSSELL L.
0 reviews
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On time at a good price
January 17, 2017

On time at a good price

Date of experience: January 17, 2017
JOHNITA R.
0 reviews
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Awesome!
January 17, 2017

Awesome!

Date of experience: January 17, 2017
AUXILIO S.
0 reviews
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My sons basketball team did not have my sons size for team uniform.

I searched by manufacturer and type of uniform via google. By a miracle I was able to locate same shorts on your website! I couldnt change jersey situation since there is a number designated to each player.

Thankfully my son doesnt have to worry about wardrobe malfunction issues during a game!

The shipping was pretty pricey though.

Thank You!

A.S.

Date of experience: January 16, 2017