Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fantastic and thoughtful customer service. They went above and beyond! Great quality product for a solid price.
The bib fit perfectly was warm with insulated pockets easy to wear with additional layers and comfortable!
Pricing & selection of the product I ordered were great. Standard delivery time was very long however.
The order process was easy and simple. The girls love their new softball jerseys. Delivery was on the promised date. We will shop here again.
Crowley Middle School, Crowley LA
Very good pricing and always great selection!
This website is a hit and miss. Bought ski bib and come to find out it was too big. Requested for an exchange and the size is no longer available. 10% restocking fee plus you pay for shipping. Exchanging an item gets complicated. Purchase exchanged item first then get reimbursed. Customer service is good though, just the return is just so inconvenient. I will shop somewhere else.
I received no emails from the company after my initial order, and 2 weeks later I still have not received my order.
Showed up exactly as described. Even showed up early.
I would use this company especially being a official and need your order done. I have waited over three weeks and still my paints have arrived. They used a third party to get my umpire paints. Plus they told me that they was waiting on them in order to refund or fix my order. I paid you not them! I will never order from the again!
The overall experience was good. The only problem is the site is very busy and there is a lot of distracting information. Other than that the experience was positive.
GREAT. SERVICE...KEEP Up The great work.THANKS
Great product at a great price
The prices are great and I've been looking for these items for a while. The shipping cost was high and it seems like 2 weeks to ship 2 pairs of work out gloves was excessive. They came in a box when they could have been shipped in an envelope.
I actually was expecting the Jerseys to be reversible, but no matter, it's all good. I really like the quality of the fabric and the color is sharp. It seems like the numbers are pressed on well and will last a long season. Over all, I'm very impressed with the color and quality. I was however hoping that they would of arrived 2 days earlier considering I paid a lot extra to have them rushed here faster.
My order was received accurately. I was happy with their products as well as the price. I contacted customer service regarding the number of packages with my order and received prompt, courteous service.
Love this site. Easy and such great deals
Great product for a great price.
On time at a good price
Awesome!
My sons basketball team did not have my sons size for team uniform.
I searched by manufacturer and type of uniform via google. By a miracle I was able to locate same shorts on your website! I couldnt change jersey situation since there is a number designated to each player.
Thankfully my son doesnt have to worry about wardrobe malfunction issues during a game!
The shipping was pretty pricey though.
Thank You!
A.S.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

