Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good quality for the price. Have went with cheaper socks in the past and were not satisfied. These seem to be exactly what we are looking for.
It took awhile for my order to ship, other than that it was good.
All good
Great Price and quality
Always love shopping at Epic Sports. So fast and easy.
Great experience as always. Always get what I expect and get it on time.
Great!
Very nice bags and all the baseball equipment including the helmet fit!
While I will admit the ordering process was as convenient as any other ordering system, I was, and still are waiting for all of my items to arrive. It should have been very simple, one item, two each, the same item. But when the box arrived, it was missing the second item. I replied back to Cody's customer service email, who claimed I was a valuable customer about the missing item. NO REPLY! So I called customer service, spoke to a nice lady and told her of my problem. She said Cody did not actually respond to any emails, but were automatically routed to customer service. She said that the item comes from the manufacturer and she would have to hear back from them. And if the manufacturer did sent two items, it might be a lost in shipping (why they would not box two identical items in the same box baffles me!). She said she would get back to me with a response. That's been days without a reply! Why Epic Sports would not take my word for it, apologize and send me my item is strange! Now my credit card is charged and I feel that no one at Epic Sports gives a #!$%! I do like the product and would like to order more but I'm afraid I'll get the same results. 3/9/2017 Order #******* Shipped 1ZX81A*******525 $47.84
The products were great and I couldn't have been more pleased; however, my items had not even shipped by the ETA to my home so I had to contact epicsports.com in order to get a status update rather than them contacting me to state that they were still waiting for items to arrive at their warehouse. I did finally receive my order, I personally would have just appreciated a status update if my order was going to be delayed.
I bought them for my son's camp activity. He loves them though they are a little heavy. Easy to clean and comfortable.
Fast delivery and exactly what we were looking for!
I have enjoyed the workout shirts a whole lot I love the colors they match more then one of my workout pants I hope that in the future I will find some more clothes.
Easy to order and fast to deliver.
Have not received order or tracking. Was told would receive March 22 but when called was told Wichita, Kansas would not receive until March 24. Called March 25 and they didn't know if they had for sure. Was told maybe 27th might get. What's with that?
Thank you
Easy shopping, affordable... fast shipping... only thing was the white shirts were dirty
Will order more from your company
The only thing I really don't like is giving my phone number. Email should be enough/
Great pricing, reasonable freight, quick & easy order process. I'm happy to have stumbled on this site. I will definitely be back!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

