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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Price seem fair for quality product. The trucking company delivered the backboard in cardboard packaging that had minor damage to the cardboard and minor damage to the paint on the backboard. The shipment was on time. I went to Home Depot and matched the orange paint for $5 rather than send a large item back and forth half way across the country. Trucking damage can happens.
The products are great! I did have an issue with the delivery as tracking showed my package had been delivered though it wasn't at my home. I figured it had either been delivered to the wrong address or possibly stolen. Thankfully, my package did arrive a few days later so I'm assuming it was incorrectly delivered and then brought to my address. The problem was that it was difficult getting any help from Epic. I emailed immediately when I realized there was a delivery problem and was directed to the website where I submitted another email as directed by the site. I never received any personal assistance, just more automated emails that could not do anything to help. That was a bit frustrating. I'm just happy my package arrived and everything looks great. :)
With four daughters on three different volleyball teams, last minute uniform changes are no problem with Epic Sports--they have the right item in the right size at the best price, and they deliver quickly. I recommend Epic Sports to everyone.
I love Epic Sports! I almost always find exactly what I need for a great price.
Allows on time or before, in great condition, easy to work with
Great price and fast delivery...
Fits great
Great product. Delivered fast
Great
The only issue I have is your delivery time frame, feel it is way to long.
Good price, good quality
Your company offers a good product at a quite reasonable cost.
The inability to speak to a representative is frustrating. The ability to speak to a representative would have potentially solved issues with missing orders and shipping much faster.
Great product, great price, fast delivery
Great customer service fast replacement
As usual, very easy ordering process and quick shippnig time. Very happy with the process and everything received!
Quick delivery, but don't like how several different orders are delivered for one purchase.
Awesome quick delivery great prices girls love the jerseys
Would recommend to others, great prices!
Quick and easy process for ordering
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

