Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
YOU GUYS NEED PAYPAL SERVICE :[
Will never do business with again! Customer service is non existent. Either you sit on hold forever trying to speak to someone or you send an email which they don't respond too. They charged my credit card without even having my items ready to ship. When i wanted to cancel the order as they could not give me a ship out date, i was told i would be charged a fee for canceling. Took 2 weeks to finally receive my package. Want to return an item... still waiting for a response and multiple attempts of contacting them. Read the fine print. Returning items, they charge you a 20-50% restocking fee.
Product arrived in a very timely manner. All items were exactly as described on the website. I lucked out and found what I wanted on a "close out" sale. I am very pleased and plan to make another purchase in the coming months.
Nice job - thanks!
Daughter desperately needed white softball pants in an extra large and no store anywhere near me had them. EpicSports had them, best quality, and got them to me in just 2 days. That was normal shipping methods too! Will always go to them.
Everything was fine except, your sizing for the long slider shorts. It was very misleading and I received a 3XL, which I requested according to the waist sizing chart. I felt very strongly that these would be excessively big and they were. I cant wear them due to the fact that are wayyyyyyyyy to big! Other than that, I am satisfied with the items I received and will order from Epic again!
Great variety of products offered. Everything comes in with good quality. I will continue to shop here, it's a one stop shop!
Order was shipped in 2 parts. Received 1st part in timely manner, which I paid for. 2nd part came a fee days later, and I was reimbursed for shipping. Satisfaction, and will order again.
Order complete and fast
I waited for 27 minutes to talk with customer service.
I will be ordering all my work shirts here!
Have used Epic Sports before their products are of good quality and have always had on time deliveries.
Need a size chart
Could not find a spot for my savings code.
The sports bag I ordered is perfect for holding my son's baseball gear - with plenty of space left. The price was a quarter of what bags cost in the stores.
Just what I was looking for, shipping a Lil high. But overall good. Came fast and what I needed. No alterations needed for size, as I had to from anowhere site. Price was great on the jerseys. Especially since shipping was a Lil up there. Overall great!
Ordering was easy and shipping was pretty standard.
Great products, received quickly.
ALways best price and selections
It was delivered so quickly
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

