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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I tried calling about the item that was sent me by mistake. I just want the stuff that I ordered. On the package it even said 20' javelin spikes. Instead they sent wooden pegs. Not sure for what purpose. I will never do buisness again. Scam artist? Trump must be running this company.
Well organized website and very user friendly. Will definitely order again!
Great service overall will buy from epic sports again. Thank you.
Great company love the jacket came in fast and is true to size! First time customer with these guys but will definitely purchase again, saved a ton of money!
Nbv
Have not received merchandise. Difficult to fill out a survey with no merchandise.
I found Epic Sports on Google when I was searching for a good equipment bag for my boyfriend. I found Epic Sports' bag that was the size I wanted and for a really good price compared to the other bags I found. It was easy to order and it arrived well before my boyfriend's birthday and I am very happy with the quality of the bag.
Really enjoyed shopping at your site.
I have been shopping at Epic for years. Great prices, service and quality. I will continue shopping with them.
I absolutely love this little water shirt. My pup Tuffy was abused and abandoned. We have rehabilitating him for the last 6 1/2 years. He is more outgoing when he wears his new shirt. He is even more playful! Thank you!
Great experience and prices were lowest! Quality socks - Thank you!
Everything arrived as expected. Very pleased
Experience was very good, I received the ordered item in a timely fashion and the order appears to be what I was looking for. My tournament was canceled so I haven't worn the pants as yet, but they look good and the process was very good. I will order from Epic again.
Great service! Fast Shipping, Great Price! Very happy...
I would have liked to see the baseball pants better-like how they connect(zipper, button, etc. And I needed to be able to zoom more
Not happy that it took as long as it did to get my order. When I did receive my order it was short by 3 items. It then took 4 business days to get the rest of my order. I thought it should have been shipped over night.
Website response was terrible and I use you guys all the time
Okay
The quest is over.I have found my new uniform!beach cover up.to wear at dog shows,to take dogs out during night.has pockets for gas card & keys,great travel shirt.thank you,thank you thank you...love it! Ss
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

