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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I wanted a softball umpire jacket by Smitty which is dark blue with light blue stripes, but it kept being changed to dark blue with red stripes, so I had to cancel that part of the order. I still need that jacket.
Wonderful experience as always.
Placing the order is simple and quick
The wrist coaches are perfect for use in baseball. We use them for offensive signals and are very happy with them.
Great selection.
Great prices, easy website to navigate
It was awesome.
RECEIVED ITEMS IN A REASONABLE AMOUNT OF TIME
Very easy to choose and order.
I love this site! There's so many great quality items at great prices.
First of all, Cody, Christy, and, Christina are horrible to deal with. They sent me the wrong thing and it did not get here when promised. Refused to make it right or give me the contact info of someone that would. This companies motto should be"Ripping off honest customers one piece at a time". Just so everyone knows this review is only over a very very small amount, but when you are trying to teach kids about morality people like this make it really hard.
Jackets in really good time.
No problems exactly what I needed and would order from them again
Bad customer service. I was shipped the incorrect item. First of all, it was their fault for shipping me the incorrect pant. They should had check and had quality control double check that the right item was shipped. Most order are needed for specific event and date. They could have shipped the correct pant right away. Instead they are more worry about having the incorrect pant ship back to them. They didn't do what right for the customer. They are so worry about one pant when they have thousands in their warehouse. Now I have take my time to return the incorrect pant and deal with an upset son. This is completely bad customer service.
Customer service was excellent! Will use them again!
Good to have the clothing I needed.
This is my first time on your website. I am floored by the prices and I am hoping I will not be disappointed with the items I ordered. You know what they say about things that seem too good to be true.
I believe word of mouth is the best advertising, so if the lacrosse apparel I ordered is as good as it looks I will be telling EVERYONE about this website!
Great prices and quality! Couldn't be more satisfied!
Shorts were great.
Shipping fees too high, i wanted to try your pants for quality, why no concession on first buy? I invested about one hour going thru your site when i was ready to order I was suprised by your shipping fees, just another waste of time and energy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members