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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I will continue to do business with Epic Sports. Not only did they provide excellent and courteous customer service, they got it right!
Super job.
I'm very satisfied with the stethoscope that I ordered from EpicSports. The master Classic 2. An excellent product at a very reasonable price.
Great hats at great prices
2nd time ordering soccer balls for birthday favors. Great gift that kids love and is useful
I love dealing with Epic Sports but never get any coupons
I finally found a pair of youth metal cleats. They are not easy to find in my son's size. Thank you.
Everything was perfect. Delivery on time with o issues from beginning to end.
Really like how easy it is to navigate and search your website, and the huge selection is great! Thanks!
I had a great experience with my orders at Epic Sports. Great customer service, and very helpful. The only thing that would make it perfect is having a color image of the hat order that I customized.
They would not exchange my order unless I ordered something else for equal or greater value. Is that unbelievable! Please beware of Epic Sports.
Products were received in a timely fashion. One item was a bit thinner than I wanted, but overall satisfied with items.
Order took some time but price was good and worth the wait
When something goes wrong during shipping, they will make the customer pay for return shipping and reshipping, stating "one it goes out, it's out of our control". So obviously the customer who has never even seen the package is IN CONTROL?
Easy to manage and order
ABSOLUTELY FABULOUS PRODUCTS AND SUPER FAST AND EFFICIENT SERVICE! NONE BETTER ANYWHERE! THANKS MUCH, JOHN D.
Very easy to shop online. The customer service is always accommodating and works very hard to make any problem fixed.
Great service
I never received it. I ordered April 4 and it's now April 18. I hope it's back ordered.
Good prices, easy transaction.
I bought the same size/style pants, however this pair was an inch bigger then the previous. I was disappointed, but it happens.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

