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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The shorts are a beautiful red but they are seem longer than advertised. They are long in the stride. I have to roll them down at the waist for them to fit properly.
Delivery seemed slow but after using another online vender that offers 2 day shipping, I guess every one else seems slow.
Super fast delivery, great prices
Good quality and was delivered as promised. I will be ordering most of my baseball and basketball euqipment from here.
Thanks you
Exactly what I was looking for and the best price, too!
Always quick sevice
Everything arrived before i expected. The products i ordered are exactly what i was looking for. Sizes are perfect. Will remember this website next year at baseball time.
I love this website!
Fast shipping great products
I shop with you all the time. I normally order by phone for pick up in Wichita. You could definitely improve your hold time. Last time it was two hours. This time I just ordered online for shipment.
Thr delivery arrived a day later than expected so I was nervous that they would not be received in time for the vollyball game. The website was a little hard to understand in regards to the sizes if the socks but everything came in and was perfect. Thank you!
Easy order, quick delivery. Product seems ok. Will know shen I get it to the girls this weekend
Have not used them yet for a game but they fit nicely
Very nice merchandize.
Great experience. Will continue to shop Epic!
We love the Epic website, products and the price!
Have ordered many items. Find delivery time slow in comparison to other competitors. Although prices are lower, shipping prices are higher. In the end slightly cheaper but longer product wait times caused by longer processing times. When I called I waited over 35 minutes to speak to a rep.
Placed $250 order with 3 day shipping. Never received package. When I called, I was told carrier lost my package. Was told I would have to reorder, pay again AND pay for shipping again. I was told I would not receive refund since it wasnt EPIC fault but their carriers fault, until investigation was closed and that if not resolved I could potentially have to pay for two orders if I did end up receiving first shipment. I cancelled order. After cancelling, I received my package. Now EPIC saying i have to pay for return shipping. If I could rate less than 1 star, I would.
Great prices, good shipping time, and quality product
Shopping was fast and easy. Products arrived exactly as described. Prices were great.
Too slow in delievery time 10 days to 2 weeks too long
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

