On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very easy to find what I'm looking for. Prices are good and low.
Site was easy to navigate. Merchandise was excellent and priced well...
I was impressed with prices, shipping time and quality. Will definitely return again!
Great selection. They are as nice as I was hoping. Thank you for a good product.
All good quality and received on time. The only problem was i ordered 10 +10 (different brand)youth captain bands and i received 10 youth 10 adults.
I inadvertently entered the incorrect address (my friend recently moved) on the information. When I reached out to see if this could be corrected they said it shipped and that the package wasn't rejected. Of course I already knew this by looking the tracking number. Why feed me the information that I already provided them? Look, I made an honest mistake, and I told them this. As a customer, I feel that Epic Sports could have handled this situation much better. Kind of silly to not ship an additional $10 hat to the correct address rather than insult my integrity lose a customer forever. Good riddance.
My shopping experience was good but I feel like when I spend $160 I should have free shipping most sites do
Great! Product functioned as I expected. I ordered starting blocks to help my daughter practice for track.
Excellent customer service! One of the trophies arrived broken, but it wasn't an issue at all. I contacted epic sports and they had a replacement sent out that day. Would definitely use them for future orders!
I ordered 5 of your hats in a size L / LX. 4 of the hats came in the correct size. 1 hat was a S / M. I emailed and explained my problem and I was shipped the correct hat within 3 days. Your service is top notch. Thank you so much!
I loved the team shopping option. Made color and size selection MUCH easier than split pages. I had adult and child sizes, so all on one line simplified it! Thanks for this option!
Delivery delay could not be avoided because of flooding so was disappointed to pay more for expedited shipping and not receive any earlier. This was not Epic or UPS's fault...massive flooding caused delays.
Always happy with Epic! Best prices and quick delivery!
Easy to use web site. Had a customer support person respond back very timely on the email issue. Would definitely use you for anything I need and u handle. Swimmers radio I just got seems to be working out perfect.
Jac
I ordered a jersey and it arrived earlier than expected. Great product for a fair price. Thank you Epic sports.
Ordering on line is very easy,and my order came exactly on time.
I FOUND WHAT I WANTED EASILY. I WAS LOOKING FOR SOMETHING TO ASSIST MY 91 YEAR OLD MOTHER AND YOU HAD JUST THE THING AT A GOOD PRICE AND EASILY COMPLETED ORDER. LOOKING FORWARD TO EXPERIENCE YOUR SERVICE.
I'll buy from Epic Sports again.
Would like the shipping to be a little less expensive.
I was expecting a quality uv protective glass case with great appeal. What I got is a poorly constructed glass case. The panels are not even and the adhesive was sloppily applied. Would return it but don't feel like dealing with the hassle.
It came, I opened it, it was what I Odered, so I was happy, thanks
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members