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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Very fast... very easy!
Overall pleased with my order
The experience was great. The website was easy to navigate.
Great company to work with
Phone response was terrible. Sent to a series of different extensions with no pick up ever. Finally, on day two, after about 15 calls someone answered the phone.
Takes awhile to get but still cheaper than Amazon even with costs of shipping for same brand equipment.
The best sports website!
Great place for on line shopping
Stuff's Real
Pretty simple... You pay cheap for gear, and you get cheap gear. Not really impressed for the price I paid either.
I ordered some t-shirts, different colors, same manufacturer, online on Sunday. By Thursday I canceled the order because it took them that long to figure out that they didn't have the colors I ordered. I got called EVERY DAY for four days just to find out that it wasn't going to happen. You either know that you have product or you don't. It was disappointing. I'm on a deadline, so I ordered similar items from another company. I truly hope I get the shirts on time! :o(
The baseball pants we ordered weren't quite what we thought we were getting. The price was great though, so we'll make them work.
I love shopping at Epic Sports. I will be a lifelong customer!
Great price for the products. I love the Tye dye sock both the regular and compresion. The flame socks are very nice and thick for winter. What you see on your website is exactly what you get. Awesome socks! Thank you.
I did not receive the product that I ordered. The one I ordered showed a lanyard with a clip to hang it on the dugout fence but the one I received did not. I would like the correct one sent to me in a box that I can send the other one back in.
The skirt I ordered for my 4 yr. Old daughter ran larger than expected so I had to get it taken in, but otherwise I received my items in a timely manner and was happy with the purchase and service.
Love these hats. Perfect fit. Epic always delivers
First order was placed product was on backorder. Then was charged extra for shipping for a different product because the number of the first qty I order wasn't in stock
Great price! Much cheaper than anywhere else.
Got just what I ordered. Came fast and well packaged. Will order again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

