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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great hats
Gym shorts have no pockets! Who makes shorts without pockets FFS! No where on the website says these gym shorts have no pockets. So lame.
Everything here in timely manner and good shape
Nice shirt but it was not my size or material that I was looking for but I returned with no Hassel very helpful customer service
Love Epic Sports and will continue to use them for my sporting goods and umpire gear needs. Thank you.
Bailey is polite and added value to my purchase.
Very helpful and concerned that we received our order.
Thanks
Waiting for someone to call is a big inconvenience. And the you hold for 10 mins before deciding to just leave a message. Need more customer service people answering the phones
Love the product & Epic Sports out beats all other competitors on price.
Everything was fine. Products were as described. Delivery is a little slower than I am accustomed to but acceptable.
The sizes we too big. My girls bball team it too big for youth sizes; so I ordered adult sizes. The Adult sizes were bigger than advertised as were the youth sizes
Great quality products at great prices. Have made two more orders on other products since this purchase. Epic Sports has become my go to for sports apparel.
Product arrived as expected! Easy transaction.
Excellent service
Everything I expected.
Thank you.
Quick and easy!
Epic Sports is quick and easy. However the tops I purchased were way too small for their sizing. I will need to find some children for them.
At first, I was not happy. Paid for two days shipping and they said I would not get it for 10 days. Then, customer service reached out to me after email and cleared it up. Items showed up in 3 days... so it worked out.
Easy and fast shipping- downside I waited 5 months for what I needed to be in stock
I had a slight tear in the one item a purchased. They took care of it and shipped a new one right away. I didn't have to jump through hoops or get all upset. I was impressed.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

