Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Epic Sports, You let me down!
I called Monday to inquire about delivery time for medals.
My young volleyball team has had a rough season, so I wanted to encourage each girl with award medals.
I brought home the box and printed out the stickers to place on the back.
I am horrified because there are only nine medals and I ordered 10!
Now I have to sacrifice one player, probably my own daughter not getting her award medal Saturday!
This is not good, Epic Sports, Cody, what happened!?
I am totally bummed, its late and now I have to improvise something, so sad...
Fast and cheap
Everything came as expected. Product and stitching looked good
Very good and very prompt
Awesome site. Great looking socks and all of my softball team loves them!
Easy to do business with
Prices were great, easy checkout, fast delivery. Quality products. Overall great experience
I've used Epic Sports more than once because of their easy to use website and great customer service.
Great Experience.
These pants are exactly as described. The sale price was great! My husband is disabled and the breakaway feature is a perfect answer to ease getting him dressed. Normally he was very conservative and I'm sure he would never wear such bright colored pants but, he doesn't seem to notice and I think they are cheerful. Thank for this great product.
Prices are low and reasonable
Perfect bag
Great website but shipping is high. Adds a lot to each purchase
I enjoyed my experience. I will absolutely shop here again as well as speed the word about y'all. :)
Service was good. Shorts were to big. Needed a medium instead
Great stuff, excellent prices. I'll try to come back and buy more when I get the dinero.
I paid extra to get the items at least three days earlier and they arrived on the date that was marked for the cheaper shipping. 14 days to ship the items.
I ordered two shirts of the same size, and one was too small. Christy at Epic has been working with me to get the issue resolved through the manufacturer. Overall great customer service and communication.
Loved my items. Only one items color was a little off. But other wise I am very pleased
Great business
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

