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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great business
Price is ok, but shipping wait times are way to long.
The price was amazing. I am just spoiled and hate paying for shipping.
I have ordered twice in a month from Epic. After my first order, my team mates were impressed so, we ordered some more shirts. The shirts were of good quality and quite comfortable.
Good
Ordering was very good easy and prices were well below everyone else's.
I was given multiple orders in a timely manner. Thanks for your help Epic Sports. So, when I need certain items, I will come to this site instead of going to the mall!
Can't believe I paid $80 for shipping, when most distribution came from local business'. Why?
The information we were given relative to our order was vague and misleading and the follow up conversations were of no help at all we are totally dissatisfied with you company
Great stuff at great prices!
Delivery time seems long but otherwise good experience.
For $54.18 this company put a hold on the order until they were able to verify who I was, siting fraud protection. And after I gave the information all over again, the customer service agent still had additional questions. Save your time and money and shop somewhere where you will be appreciated like Amazon or Ebay!
Great quality for the price!
Prices were good and products were good. Just need more selections of colors
Quick delivery and the softball pants were exactly what I ordered.
Found what I needed
Great selection at affordable prices. I am always able to find good quality at a fair price.
The Safe T Gard sleeve seemed of good quality, will find out over a summer of use.
They had it in stock and shipped out quickly. I opted for 2nd Day Air and received on time.
Hard to find the game hats, many thanks for having them available.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

