Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy ordering and quick delivery!
Ordered 2 barstools in September 2016. Ordered 2 more May 2017. Great prices! $30 less than every other place I saw online for the same barstools.
This was an easy shopping experience. The product arrived when they said it would. Unfortunately they don't fit my son so we will have to return them.
Expensive shipping - otherwise good. Thanks.
Love the prices and large selection to choose from and I've recommended to several friends
Everything was good so far
The merchandise arrived in excellent condition and in the time frame that was stated. We are very pleased with the merchandise and the service.
Order came very early
I will use Epic a lot now! Loved how fast we got our product and it was perfect! Saved us a lot of money
Love that I found what I was looking for so easily!
I received my order in just 2 days and am very happy with the baseball shirts I ordered. Couldn't ask for better service! They have a new customer, I will be ordering again.
Thank u to Epic Sports... ordered back packs for my little league baseball to and got the embroidered as well. I ordered them and got them so fast. It was at my door a week earlier than they purposed. It was Awesome!.
I don't know why you would ever order from them unless no one else sold the product. Amazon or a sports store like $#*!s bends over backwards with customer service. This place has zero. If they are the only place that has your product, your stuck. If other places have it, use them!
Shiping should be lower i shop a lot and some times shiping is even free. Work on that with clients
Excellent prices, fast shipping, and item arrived exactly as described.
I received my socks on time. Good material.
Overall, everything was great. However, because I purchased multiple items, it was delivered at separate times.
Excellent easy to use site...
Good quality jerseys, a little thick for a reversible. But have not had the kids play in them yet to see how they breath.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

