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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
276
quality
261
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Georgia
1 review
0 helpful votes
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I like their products and prices but the shipping time could use improvement. Once the items ship, I have then in 2 days which is great. However, the time it takes to BE shipped could definitely use improvement. It shouldn't take 6+ days for items to leave their warehouse.

Date of experience: June 10, 2017
California
1 review
0 helpful votes
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Great customer service! I had to change my order and it was fixed and delivered fast.The prices are great and the pants seem made well.

Date of experience: June 10, 2017
KRISTINA B.
0 reviews
0 helpful votes
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Excellent product for the price!
June 11, 2017

Excellent product for the price! Very nice and the fit is great!

Date of experience: June 10, 2017
Arkansas
1 review
0 helpful votes
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I had no trouble with the site, user friendly, many styles to choose from.
Order was properly shipped.

Date of experience: June 10, 2017
Thomas J.
0 reviews
0 helpful votes
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Found what i was looking for
June 10, 2017

Found what i was looking for

Date of experience: June 9, 2017
J L.
0 reviews
0 helpful votes
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My 10 yr
June 10, 2017

My 10 yr. Old niece was very excited and loves her new catchers gear!

Date of experience: June 9, 2017
KRISTINA R.
0 reviews
0 helpful votes
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LA KingS tire cover looks sick
June 9, 2017

LA KingS tire cover looks sick

Date of experience: June 9, 2017
BARBARA S.
0 reviews
0 helpful votes
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Good options and fit
June 9, 2017

Good options and fit

Date of experience: June 9, 2017
SHELBY R.
0 reviews
0 helpful votes
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More affordable than I thought but wasn't Under Armour as I thought and I have to sew one pair of paints at the ankle because it was unfinished.

Date of experience: June 9, 2017
TIM C.
0 reviews
0 helpful votes
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Cheapest price I could find,even with next day air it was cheaper than most others price

Date of experience: June 9, 2017
Mark D.
0 reviews
0 helpful votes
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Great products
June 9, 2017

Great products - Exceptional prices

Date of experience: June 9, 2017
DANIEL C.
0 reviews
0 helpful votes
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No comment
June 9, 2017

No comment

Date of experience: June 9, 2017
Georgia
4 reviews
0 helpful votes
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Can't say enough good things about Epic Sports, from the ease of ordering to the speed and receipt of the order. I will definitely be ordering from Epic Sports again.

Date of experience: June 8, 2017
CHRISTOPHER M.
0 reviews
0 helpful votes
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Will order again
June 9, 2017

Will order again

Date of experience: June 8, 2017
Oregon
1 review
0 helpful votes
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Purchased uniform for grandchild It fits perfectly and looks like the colors I ordered. Very accurate description. I appreciated receiving emails regarding shipping status.

Date of experience: June 8, 2017
DARYL F.
0 reviews
0 helpful votes
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I placed the order on 5/25
June 8, 2017

I placed the order on 5/25. Received part of the order on 5/31. Good service. As of 6/8 have not received the Richardson Snap back caps.

Date of experience: June 8, 2017
ALYSSA J.
0 reviews
0 helpful votes
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Compression shorts were very thin and will not compress a thing. I ordered a large based on the size chart, but they literally fall off of me when I put them on. I tried to call customer service and they said that because they are a close out, they only thing they can do is review it, if I take pictures of the shorts with a ruler, etc...not worth my time! I just put the 3 pair that I bought in the Good Will bag. Lesson learned...stick with the brick and mortar stores!

Date of experience: June 8, 2017
Andre A.
0 reviews
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It was a good experience..
June 8, 2017

It was a good experience.I just think the umpire section should have more subtitles like for gear bags, belts etc so you don't have to search the whole site or go through unnecessary viewing. Also the picture of the shirt was not the same shirt I received. It took to long to get resolved. I understand that Epic Subcontracts companies like Champro but they are still ultimately responsible since they host them on the site. I probably will order again but it will be with reservation and hoping I receive the product that I ordered. The customer service Rep Vesper did stay in contact with me and made sure the situation was resolved. Though I thought it should have been sooner, I can't hold the Epic totally liable when they have to wait for a corrective response. But they should make sure that they are on the same page as their sub-contractors. Finally...the Champro shirts run extremely small. Probably about a size and a half

Date of experience: June 8, 2017
Minnesota
1 review
0 helpful votes
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Quick Shipping!
June 8, 2017

Epic Sports has some good deals and they are always fast with shipping! The only thing that would make it better would be FREE SHIPPING.

Date of experience: June 8, 2017
New Jersey
1 review
0 helpful votes
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I ordered 2 pair of same pants for my daughter. One pair fit great the other was way too small. I think they were missed marked. I argued with them for three months about getting my money back or getting a new pair. The service rep Lori is horrible she asked me for pictures three different time and lost them. She would not give me bosses phone number. Do not buy from this business. Discount for this business means customer loosing money.

Date of experience: June 8, 2017