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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
276
quality
261
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Jesus P.
0 reviews
0 helpful votes
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Everything went well with the purchase
June 14, 2017

Everything went well with the purchase.

Date of experience: June 13, 2017
Jodi W.
0 reviews
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Found just what I needed at a great price!
June 13, 2017

Found just what I needed at a great price!

Date of experience: June 13, 2017
JOANA H.
0 reviews
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Exactly what I wanted!
June 13, 2017

Exactly what I wanted! Would recommend in future!

Date of experience: June 13, 2017
Laura B.
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Epic Sports' prices are comparable to others, and their customer service...though I didn't need them this time...is superior.

Date of experience: June 13, 2017
Rob L.
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The pricing was fair for the items I bought
June 13, 2017

The pricing was fair for the items I bought. The shipping was super slow! Their are not enough pictures to describe a lot of items I looked at on the site. I didn't realize that the shin guards i bought didn't have straps to hold the knee portion to my leg. Luckily I am an umpire and the knees are held down by the pants I wear over them. I also felt as though the shipping cost were high as well. The value wasn't there for me to likely return, too many other sites that provide better service.

Date of experience: June 13, 2017
California
1 review
1 helpful vote
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I ordered several pairs of compression shorts ranging in price from $3 - $27. I usued the size chart on the company web site. The shorts did not fit many of the girls. The few that fit- the shorts rolled down from the waist band in minutes & the legs crept up until they resembled a bikini bottom. 2 days after delivery/ I contacted customer service, who - despite many conversations & descriptions & photos - told us - too bad! Not returnable or refundable. He wouldn't even exchange them for shorts that worked as described /advertised. These products are misleading- do NOT work as advertised & are not backed up by the company. Total crap & waste of money. Rude staff. Don't buy from here!

Date of experience: June 13, 2017
a Q.
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...
June 13, 2017

Date of experience: June 12, 2017
KAREN T.
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Easy to shop clearance items good price but items were frumpy not as i was expecting

Date of experience: June 12, 2017
New York
1 review
0 helpful votes
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Package arrived on time and as expected
It has been customized and is ready to wear
PA kami get was good and item was not damafex

Date of experience: June 12, 2017
ELIZABETH A.
0 reviews
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Shipping cost a bit high
June 12, 2017

Shipping cost a bit high.

Date of experience: June 12, 2017
Kathy C.
Texas
2 reviews
0 helpful votes
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Great Selection!
June 12, 2017

I loved the jacket, it came just like the ad said. The delivery was much faster than I thought and the product was packed very well. The selection was great and the check out was very easy. My son loved the jacket so much now he wants one.

Date of experience: June 12, 2017
SHELLSEA S.
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Easy purchase
June 12, 2017

Easy purchase

Date of experience: June 12, 2017
RANDY A.
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Great shopping experience, outstanding selection of products

Date of experience: June 11, 2017
DoraJune K.
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Product ran very small and did not fit
June 11, 2017

Product ran very small and did not fit.

Date of experience: June 11, 2017
WILLIAM W.
0 reviews
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Very easy to navogate
June 11, 2017

Very easy to navogate

Date of experience: June 11, 2017
South Carolina
1 review
0 helpful votes
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Will buy more equipment from Epic soon. They had the product and shipped in a reasonable amount of time.

Date of experience: June 11, 2017
Georgia
1 review
0 helpful votes
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My item arrived in good time, and was exactly what I ordered. We had no issues with products ordered and we're pleased with the quality. Our first time ordering and we will definitely use y'all again when we need anything else.

Date of experience: June 10, 2017
Georgia
1 review
0 helpful votes
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I like their products and prices but the shipping time could use improvement. Once the items ship, I have then in 2 days which is great. However, the time it takes to BE shipped could definitely use improvement. It shouldn't take 6+ days for items to leave their warehouse.

Date of experience: June 10, 2017
California
1 review
0 helpful votes
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Great customer service! I had to change my order and it was fixed and delivered fast.The prices are great and the pants seem made well.

Date of experience: June 10, 2017
KRISTINA B.
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Excellent product for the price!
June 11, 2017

Excellent product for the price! Very nice and the fit is great!

Date of experience: June 10, 2017