Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Everything went well with the purchase.
Found just what I needed at a great price!
Exactly what I wanted! Would recommend in future!
Epic Sports' prices are comparable to others, and their customer service...though I didn't need them this time...is superior.
The pricing was fair for the items I bought. The shipping was super slow! Their are not enough pictures to describe a lot of items I looked at on the site. I didn't realize that the shin guards i bought didn't have straps to hold the knee portion to my leg. Luckily I am an umpire and the knees are held down by the pants I wear over them. I also felt as though the shipping cost were high as well. The value wasn't there for me to likely return, too many other sites that provide better service.
I ordered several pairs of compression shorts ranging in price from $3 - $27. I usued the size chart on the company web site. The shorts did not fit many of the girls. The few that fit- the shorts rolled down from the waist band in minutes & the legs crept up until they resembled a bikini bottom. 2 days after delivery/ I contacted customer service, who - despite many conversations & descriptions & photos - told us - too bad! Not returnable or refundable. He wouldn't even exchange them for shorts that worked as described /advertised. These products are misleading- do NOT work as advertised & are not backed up by the company. Total crap & waste of money. Rude staff. Don't buy from here!
Easy to shop clearance items good price but items were frumpy not as i was expecting
Package arrived on time and as expected
It has been customized and is ready to wear
PA kami get was good and item was not damafex
Shipping cost a bit high.
I loved the jacket, it came just like the ad said. The delivery was much faster than I thought and the product was packed very well. The selection was great and the check out was very easy. My son loved the jacket so much now he wants one.
Easy purchase
Great shopping experience, outstanding selection of products
Product ran very small and did not fit.
Very easy to navogate
Will buy more equipment from Epic soon. They had the product and shipped in a reasonable amount of time.
My item arrived in good time, and was exactly what I ordered. We had no issues with products ordered and we're pleased with the quality. Our first time ordering and we will definitely use y'all again when we need anything else.
I like their products and prices but the shipping time could use improvement. Once the items ship, I have then in 2 days which is great. However, the time it takes to BE shipped could definitely use improvement. It shouldn't take 6+ days for items to leave their warehouse.
Great customer service! I had to change my order and it was fixed and delivered fast.The prices are great and the pants seem made well.
Excellent product for the price! Very nice and the fit is great!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

