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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
275
quality
260
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AMY C.
0 reviews
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It was a great experience
June 14, 2017

It was a great experience. Very high quality product. Much more durable than I was expecting.

Date of experience: June 14, 2017
ROBERT T.
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Excellent products,service and delivery
June 14, 2017

Excellent products,service and delivery.

Date of experience: June 14, 2017
Michelle K.
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Great product
June 14, 2017

Great product

Date of experience: June 14, 2017
LAURA C.
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As always, my order was processed and delivered quickly! Thanks!

Date of experience: June 14, 2017
TARYN S.
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The shirts I ordered turned out great!
June 14, 2017

The shirts I ordered turned out great!

Date of experience: June 14, 2017
CHELSEA C.
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The hat I purchased was just like the picture! Great quality and a great price! Fast shipping! Thank you! Love it! :)

Date of experience: June 14, 2017
Schlonte M.
0 reviews
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Great Veteran Merch!
June 14, 2017

Great Veteran Merch!

Date of experience: June 14, 2017
Pennsylvania
1 review
0 helpful votes
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"Epic" review
June 14, 2017

Very easy website to use with great prices. We received the order in a very timely manner as well. Overall, very happy with Epic sports

Date of experience: June 14, 2017
LARRY F.
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Great price and service
June 14, 2017

Great price and service.

Date of experience: June 14, 2017
Amy D.
4 reviews
0 helpful votes
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Very disappointing experience
June 14, 2017

Very disappointing experience. I purchased an amenity kit that I purchased in the past from another source (I loved my current one so much that i bought 3). Despite it being the same brand and appearing to be the identical item (same dimensions, color), the quality was quite poor. I expected to pay return shipping, but was surprised to learn that Epic charges a usurious 25% restocking fee. I will not be a return customer.

Date of experience: June 14, 2017
Mississippi
1 review
0 helpful votes
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Epic Baseball Pants
June 14, 2017

I ordered these for my son, Joseph. He is 17 and on a select baseball team called the Mississippi Ray's out of Meridian, Mississippi. Our team ordered these pants and I knew that he would need more than one pair because we do a lot of travel ball and I did not want to be washing at the hotel every night. He loves the way they feel and look. I would defiantly order again. Thank you Cathy Bauer

Date of experience: June 14, 2017
New Hampshire
1 review
1 helpful vote
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I placed an order and after they charged my bank account they sent messages instructing me to call their service line because they put my order on hold. After waiting on hold forever they told me that they couldn't match my billing address and shipping address. I have no idea what their problem was because the addresses are correct and I even contacted my bank to confirm. To make it even more interesting I had already ordered from them using the same exact card and address and that one was shipped without issue. If they didn't want to process the transaction, they shouldn't have charged my card! I found the same shirts for a comparable price on another site that knows how to process credit cards but still have not received my money back from Epic, looks like I have unwillingly loaned them money.

Date of experience: June 14, 2017
Jesus P.
0 reviews
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Everything went well with the purchase
June 14, 2017

Everything went well with the purchase.

Date of experience: June 13, 2017
Jodi W.
0 reviews
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Found just what I needed at a great price!
June 13, 2017

Found just what I needed at a great price!

Date of experience: June 13, 2017
JOANA H.
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Exactly what I wanted!
June 13, 2017

Exactly what I wanted! Would recommend in future!

Date of experience: June 13, 2017
Laura B.
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Epic Sports' prices are comparable to others, and their customer service...though I didn't need them this time...is superior.

Date of experience: June 13, 2017
Rob L.
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The pricing was fair for the items I bought
June 13, 2017

The pricing was fair for the items I bought. The shipping was super slow! Their are not enough pictures to describe a lot of items I looked at on the site. I didn't realize that the shin guards i bought didn't have straps to hold the knee portion to my leg. Luckily I am an umpire and the knees are held down by the pants I wear over them. I also felt as though the shipping cost were high as well. The value wasn't there for me to likely return, too many other sites that provide better service.

Date of experience: June 13, 2017
California
1 review
1 helpful vote
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I ordered several pairs of compression shorts ranging in price from $3 - $27. I usued the size chart on the company web site. The shorts did not fit many of the girls. The few that fit- the shorts rolled down from the waist band in minutes & the legs crept up until they resembled a bikini bottom. 2 days after delivery/ I contacted customer service, who - despite many conversations & descriptions & photos - told us - too bad! Not returnable or refundable. He wouldn't even exchange them for shorts that worked as described /advertised. These products are misleading- do NOT work as advertised & are not backed up by the company. Total crap & waste of money. Rude staff. Don't buy from here!

Date of experience: June 13, 2017
a Q.
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June 13, 2017

Date of experience: June 12, 2017
KAREN T.
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Easy to shop clearance items good price but items were frumpy not as i was expecting

Date of experience: June 12, 2017