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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The softball shorts are perfect. The over the calf Red Lion stockings look great, but the wrong color was sent. I ordered black with yellow rings and received black with green rings. Other socks and shorts were fine. All quality was very good.
As to the Red Lion socks I did not want to bother sending back. But if you could see fit to send me the ones I ordered, I will send the others back.
By the way I play ine Cape Cod Senior Softball league and I know we buy quite a bit from you.
All in all I am pleased with my order.
David Brunell
Manager, Aggregate Industries, Div 3 CCSSL
The quality of the hat was great. The quality of the embroidery was not good. The letter embroidered on the hat was too small and the background color all blended together. Embroidery did not look good!
Thanks
Everything was easy! Thanks!
Great deals
Had to call customer service. Thought I ordered 2 of the same thing. Very helpful and ease my worries. Thank you
I am responding to the survey before my product has arrived but Steven was very helpful and gave good feedback when ordering and discussing my potential custom order with custom digital art and the requirements.
Kept getting a prompt to select an address
Great product! I'm always happy with the baseball pants I get from Epic sports!
Everything just as ordered and delivery was on time great job. Hats look great as expected will do business again
Being a big man it is nice to have a wide variety of styles to choose from. I will definitely shop Epic Sports again.
It was a great experience. Very high quality product. Much more durable than I was expecting.
Excellent products,service and delivery.
Great product
As always, my order was processed and delivered quickly! Thanks!
The shirts I ordered turned out great!
The hat I purchased was just like the picture! Great quality and a great price! Fast shipping! Thank you! Love it! :)
Great Veteran Merch!
Very easy website to use with great prices. We received the order in a very timely manner as well. Overall, very happy with Epic sports
Great price and service.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

