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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Very pleased with my experience.
Great product at a great price.
I purchased a set of batting jackets that were absolutely wonderful and at a great price. They arrived a day later than I paid for, but that was on the fault of the delivery service, and not EpicSports.
Although I paid for expedited shipping, I didn't get the order when it was supposed to come. Epic refunded part of the shipping cost.
The other problem was that I wanted size Women's small, but girls small shipped to me. Epic says I ordered it, so have to pay to exchange it. Kind of frustrating, but customer service was terrific overall - she is a real gem. Just not happy I got wrong size and have to pay to exchange for the right one.
Thanks.
It was what I ordered, and what I expected from a respectable establishment.
I've ordered with Epic several times for my bodybuilding team. The email & phone communication is superb. Everything runs fast & timely, so you have to respond to correspondences quickly if you want to alter an order.
NO COMMENT
Great quality product and fast shipping but I ordered a small in the sapphire scrubs and they fit more like a medium
Great prices for great products...all done with great service.
The product we purchased was the best price we could find anywhere. The ordering process and delivery was very fast.
I would definitely recommend this product, and Epic Sports.
Delivery took a little longer than I would like. The products were above average in quality and I would purchase from them again and recommend them to friends and family
EXTREMELY pleased with Price, Quality, and Prompt delivery. 5 Star service and i will be a repeat customer!
Randy Rhinesmith
Love the prices but only on specific items--the bases we received were not the best quality, flimsy :(
Great pricing, great quality, quick deliver. Thank you!
I made a purchase on a Sunday and called to ensure a note could be added the very next day as soon as live bodies were available. The customer rep and the manager wouldn't even allow me to speak as they continuously kept repeating themselves that they couldn't and wouldn't do anything to help me ensure I'd receive the product ordered. I understood that they wouldn't do anything to help me but the whole point of the conversation was just to inform them that because they wouldn't provide other options that I just wanted them to know they would be receiving the product back because UPS doesn't deliver to our location. That was it. That was all I wanted to inform the manager about and she wouldn't allow me to even do that without rudely repeating herself. This was my first experience and last experience ordering from them. They have cheap prices but with that comes cheap terrible employees.
They are a really good price
Great items at a great price!
Product is good but not completely what I thought I was getting. I didn't realize that the ball comesniff the stick. I thought these would be a gadget on the end that kept the ball on. I have a net and they use it into the net so it works I just was a little mistaken about it. But otherwise it's a great tool.
GREAT PRICES, Shipping costs are really high though.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members