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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Found what I needed at a great price. Everything arrived earlier than expected.
Love the choices. Shipping a little high
Epic Sports is the place to go to get good quality items at a low price. I have not had to return anything yet. I once received dirty items from a close out order. (Three white Polo shirts had to be washed before I could wear them) Closeout items can not be returned.
It was nice
Just what I ordered thanks
LIKE THAT YOU CAN ORDER FOR TEAMS AND SEE ALL THE INVENTORY - VERY HELPFUL
There was a fulfillment error and it was fixed promptly and without additional cost
Always satisfied with Epic Sports!
Fast and easy
N
Would have like to have easier personalization options like initials or lettering!
No problems easy to use
Great bag
I have purchased baseball pants for 11 years and have NEVER seen pants made out of this material. They could not have been authentic Rawlings pants. They were extremely thin and "scratchy".
I purchased several pairs of Rawlings baseball pants for a total of $68.45 including $7.69 shipping which took 14 days to arrive. I returned them.
I am out $7.69 original shipping, $11.26 return shipping and $18.23 restocking fee which is a whopping 30%. Most companies charge a 10% to 20% restocking fee. WOW! I am out $37.18 because these pants are below quality.
Rude woman in customer service made this experience worse.
You guys are Great thank you
Everything I ordered was spot on. The delivery time was as stated if not quicker.
Very easy. Always something good on clearance.
All good great product
I looked everywhere for a tire cover and epic sports was cheaper than anyone and had a great product... thanks!
Great cap
Everything was good, however, the baseball pants with elastic bottoms were baggier then I expected.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

