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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Fast shipping...good price
Love the selection and being able to order a individual blank hat without having to set up an account. Website is very user friendly.
Great Prices! It was awesome to find 4XL/3XL sizes!
Shipping was not as advertised.wasted money
Great product decent price but my delivery was very untimely.
Good quality, quick shipping and order was correct.
Awesome! Easy to use website, great service and prices... I love this site and will purchase from it in the future... Also, this is the only site I go to for sports apparel and merchandise...
Epic has become my go-to for tee shirts.
Easy online ordering, and quick shipment!
The products didnt quite match the picture
Great products, Great communication, delivery took longer than expected (assume due to Covid)
Great prices, great merchandise and timely delivery.
The comment section is a unique tool designed to help educate and inform future Epic Sports customers about your personal shopping experience. You are welcome to share your experience, thoughts and comments whether good or bad, but we ask that you please be professional and courteous in doing so.
In general, comments should be relatively short - a few sentences, and offer some kind of a recommendation if appropriate. Please note that this is not a complaints board, and should not be used as such. Your comment may be reviewed by the business owner and/or verified by Shopper Approved before being added to the Shopper Approved system.
If you have an outstanding issue with your order and have been unable to resolve it with Epic Sports directly, we recommend using our Customer Care Resolution service before ever submitting any comments here regarding your order. Comments that are excessively negative, contentious, degrading, or that include profanities will be removed.
I order from here all the time. Never have a problem.
Had what I needed with shipping options not offered by Amazon!
Follow up: I paid an extra $30 for overnight shipping that ended up being 2 day shipping! But it arrived 15 mins before we had to leave for the tournament so it worked out okay anyway. Just a little steessful.
Great deal & very good product and price.
AWESOME!
Surprised it came before the date I was told.
Product was as described and delivered on time
Pretty easy ordering cheap most of the time. Order 3 day delivery didn't receive it till over a week later.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

