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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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211,116 reviews

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Georgia
1 review
0 helpful votes
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Great Selection
August 17, 2017

Great Selection! As a big guy, they have my size and an affordable price! Great for getting samples for team ordering!

Date of experience: August 17, 2017
Arizona
1 review
0 helpful votes
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Soccer
August 17, 2017

Great selection and service. Quality seems to be much better than dept. Stores overall I will use Epic again when needed..

Date of experience: August 17, 2017
Pablo P.
0 reviews
0 helpful votes
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Good job
August 17, 2017

Good job.

Date of experience: August 17, 2017
Arkansas
1 review
0 helpful votes
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Shipping rates and returns are the only drawbacks. I would order more if shipping and returns were free.

Date of experience: August 17, 2017
Kim B.
0 reviews
0 helpful votes
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Customer service was great with communications
August 17, 2017

Customer service was great with communications.

Date of experience: August 17, 2017
SCOTT S.
0 reviews
0 helpful votes
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...
August 17, 2017

Date of experience: August 16, 2017
PREPAID C.
0 reviews
0 helpful votes
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It was great and shipped fast for quick delivery
August 17, 2017

It was great and shipped fast for quick delivery

Date of experience: August 16, 2017
Robert L.
3 reviews
0 helpful votes
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Great Service good communication and a good product delivered in timely fashion

Date of experience: August 16, 2017
Luciano M.
0 reviews
0 helpful votes
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My order was perfect again
August 17, 2017

My order was perfect again.

Date of experience: August 16, 2017
cheryl s.
0 reviews
0 helpful votes
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I was satisfied with the product I ordered but the shipping fee was more than I thought it should have been. My order was delivered in a very reasonable timeframe.

Date of experience: August 16, 2017
STARLA B.
0 reviews
0 helpful votes
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I received my order in a timely manner!
August 17, 2017

I received my order in a timely manner!

Date of experience: August 16, 2017
SUSAN G.
0 reviews
0 helpful votes
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Guard stays are very similar to my child's old Nike ones. A nice find, since her new club team is sponsored by a different brand. I've never ordered from Epic sports but I was very pleased with their service and quick delivery. I'll definitely purchase from them again!

Date of experience: August 16, 2017
Karoma S.
0 reviews
0 helpful votes
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"Service was excellent and delivery was in time!"

Date of experience: August 16, 2017
Sharon W.
0 reviews
0 helpful votes
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I was looking for whistles for my elementary staff. Epic Sports had exactly what I wanted for a great price.

Date of experience: August 16, 2017
DAWNA W.
0 reviews
0 helpful votes
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I contacted customer service because we received a duplicate item in a second shipment. There wasn't an order form included and no return shipping label. I was calling to see if your company wanted to email me a prepaid shipping label so I could return it. Customer service informed me the item was shipped direct from the manufacturer & they would contact them, explain the situation & if they wanted me to ship it back they will get in touch with me via email.

Date of experience: August 16, 2017
Reginald M.
0 reviews
0 helpful votes
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Good
August 16, 2017

Good

Date of experience: August 16, 2017
JAINELLE W.
0 reviews
0 helpful votes
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Shorts fit perfectly
August 16, 2017

Shorts fit perfectly. Would definitely order from you again.

Date of experience: August 16, 2017
Virginia
1 review
0 helpful votes
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My daughter loves her new glove. EpicSports had the best prices I could find. I will use them again in the future for other sports items we may need.

Date of experience: August 16, 2017
George F.
0 reviews
0 helpful votes
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Always a pleasure to do business with
August 16, 2017

Always a pleasure to do business with. Easy to order, always shipped as promised and always a great product. You guys have it together and I appreciate it. You make things simple and your follow-up to each order is impressive.

Thank you!

Date of experience: August 16, 2017
Christine S.
0 reviews
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August 16, 2017

Date of experience: August 16, 2017