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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great Selection! As a big guy, they have my size and an affordable price! Great for getting samples for team ordering!
Good job.
Shipping rates and returns are the only drawbacks. I would order more if shipping and returns were free.
Customer service was great with communications.
It was great and shipped fast for quick delivery
Great Service good communication and a good product delivered in timely fashion
My order was perfect again.
I was satisfied with the product I ordered but the shipping fee was more than I thought it should have been. My order was delivered in a very reasonable timeframe.
I received my order in a timely manner!
Guard stays are very similar to my child's old Nike ones. A nice find, since her new club team is sponsored by a different brand. I've never ordered from Epic sports but I was very pleased with their service and quick delivery. I'll definitely purchase from them again!
"Service was excellent and delivery was in time!"
I was looking for whistles for my elementary staff. Epic Sports had exactly what I wanted for a great price.
I contacted customer service because we received a duplicate item in a second shipment. There wasn't an order form included and no return shipping label. I was calling to see if your company wanted to email me a prepaid shipping label so I could return it. Customer service informed me the item was shipped direct from the manufacturer & they would contact them, explain the situation & if they wanted me to ship it back they will get in touch with me via email.
Good
Shorts fit perfectly. Would definitely order from you again.
My daughter loves her new glove. EpicSports had the best prices I could find. I will use them again in the future for other sports items we may need.
Always a pleasure to do business with. Easy to order, always shipped as promised and always a great product. You guys have it together and I appreciate it. You make things simple and your follow-up to each order is impressive.
Thank you!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

