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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Good delivery time
I was very pleased with the ease of placing my order.
Service was great.
Great prices, and efficient delivery
The items were very nice and were not high $$$, hope to order for the whole team. I will tell all my basketball moms several thumbs up
The first day my son used his bag he dragged it on the grass and put holes in it. We just duct taped it and continue to use it without an issue. Now we now they aren't durable enough to be dragged even on grass.
Very satisfied with Epic sports.
None
One of the balls I ordered the stitching was pulled apart and would not hold air.
Repeat customer.
Awesome prices that can't be beat...for 3 day shipping it took around 12 days to get
Quick delivery. Good price
Product was great
Great prices, good quality!
Very good product
I bought a jersey that is my sons school color and got to personalize it with his football number. Now I can wear it to all his games to support him!
Easy process... thanks
All around great experience
Awesome Job great Price!
The price was great! Much more inexpensive than store bought! Thank you!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

