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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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It was awful
Nice web site
Always great pricing, but make sure before you order clearance items - they are not returnable.
Good product & price
Great product for the price. Socks are not thin and are a good quality. I haven't received any complaints from our football players.
Got it for boys soccer team 13U. Perfect fit and the boys love the socks
I absolutely love this site. I have had a hard time finding adult size cheer socks in previous years, but your site has everything I need at a fair price.
Everything was as advertised
We needed breast cancer socks for our softball team. I ordered some from another site but they were too short and expensive. Returned them and got them from EpicSports instead. They were exactly what i was looking for. Great quality socks at a great price.
I was very disappointed to see the font size on an Adult large shirt. The logo is the size to fit a youth small. Very dissatisfied with purchase. I will not be ordering anymore team gear. I would return the shirt but it will cost more money to send back.
The print quality was decent. The fulfillment/shipping time was kind of long (21 days from order to arrival) but I knew it was going to be long so OK. But, the graphic was printed way too small for a front center design. It measured only 7 inches wide. My design was at least 11 inches wide (high resolution image) and the preview looked exactly right. However, the product didn't look correct. The picture shows EpicSports on top vs another POD vendor (using the same graphic file). I will give them another try though.
I needed to upgrade my umpiring mask, and I was able to find this one on Epic sports website that was a great deal for an nice mask. Shipping a little slow, but overall accepatble.
Missing a pair of small socks with my order I ordered 13 and only received 12 I called twice and never got them
Excellent shipping times and good product availability.
Canceled my order. No offer to replace items or anything. Never again.
I love this shop so much. All sports products are getting here at the best quality and price. I like shoes and a T-shirt. Best quality and the color. Thanks for the discount and delivery on time.
Ordered some balls for rec held up pretty good now time to test for travel. The epic brand balls I bought are not as good as I hopped but they work. I had a good idea when I ordered them but the champro balls are worth ordering.
I found what I needed quickly. Thanks
I'm a happy customer because I got more than what I expect
My husband and I purchase items for children who play sports and are unable to afford their needed gear. Epic Sports is awesome. The quality and prices are outstanding.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

