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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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The shirt order was very well setup and allowed me to increase my order as I received new orders. Thank you.
The team loved the shirts...thank you!
Do you have the purple cameo as a long sleeve?
Epic Sports is wonderful! Quality gear/Great prices
I haven't received my order yet...it's not due till 10/12!
Your processing time is not good at all.
Good overall experience.
Hello and blessings to all. My expericence with epic sports was phenomenal, i will be back.
Fast and easy. Thanks.
First time shopping here went smooth fast and easy
I had in mind a specific type polo shirt I wanted for an upcoming event for work/community - with a Texas Strong theme. I wanted a ladies State of Texas Flag shirt. I did a random search and after a few sites landed on Epic Sports and saw they had a really nice shirt. I checked my sizing, etc. and placed the order.
It came very quickly and the quality of the shirt was much better than I expected for the price.
I am very happy with my shirtt and can't wait to wear it and represent Texas!
Great
Team Enjoyed them
No problems with order
The kids loved them! My son thought they felt good and were not too cheaply made. I guess a win for Team Mom!
Pricing and product was great!
Awesome!
Very pleased and impressed with the quality of my order.
Everything was great
Very good, prices good and easy to access.
Some items short on sizes.
Excellent over all.
Glad you carry big men's but I felt the football pants ran small and for big men you need larger socks!
I ordered an item with 2 say shipping. The item never arrived with 2 day shipping instead the item arrived a week later. Contacted the company was told they would refund me the difference between regular and 2vsay shipping which is not right. Now the item us no longer needed and I gave to pay a restocking gmfee for the item. That is also not right. If the item arrived on time like I paid for all this could have been avoided. Terrible customer service when an issue arrives they still want to charge you fees like its your fault.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

