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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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ebony m.
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Team Enjoyed them
October 6, 2017

Team Enjoyed them

Date of experience: October 6, 2017
Fitchburg Y.
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No problems with order
October 6, 2017

No problems with order

Date of experience: October 6, 2017
BETH M.
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The kids loved them!
October 6, 2017

The kids loved them! My son thought they felt good and were not too cheaply made. I guess a win for Team Mom!

Date of experience: October 6, 2017
AlJeana E.
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Pricing and product was great!
October 6, 2017

Pricing and product was great!

Date of experience: October 6, 2017
John S.
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Awesome!
October 6, 2017

Awesome!

Date of experience: October 6, 2017
mark p.
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Very pleased and impressed with the quality of my order.

Date of experience: October 6, 2017
Charles W.
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Everything was great
October 6, 2017

Everything was great

Date of experience: October 6, 2017
MASTER C.
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Very good, prices good and easy to access
October 6, 2017

Very good, prices good and easy to access.
Some items short on sizes.
Excellent over all.

Date of experience: October 6, 2017
ANNTIONETTE L.
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Glad you carry big men's but I felt the football pants ran small and for big men you need larger socks!

Date of experience: October 6, 2017
KEYONDA M.
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I ordered an item with 2 say shipping
October 6, 2017

I ordered an item with 2 say shipping. The item never arrived with 2 day shipping instead the item arrived a week later. Contacted the company was told they would refund me the difference between regular and 2vsay shipping which is not right. Now the item us no longer needed and I gave to pay a restocking gmfee for the item. That is also not right. If the item arrived on time like I paid for all this could have been avoided. Terrible customer service when an issue arrives they still want to charge you fees like its your fault.

Date of experience: October 6, 2017
SIRI N.
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It seems sizing of baseball pants varies drastically between brands making it difficult to order online without trying on first. 2 different brands of size L ordered and one brand was too small the other too big. One brand we currently have a size M of and they are tight so it seemed reasonable a L would be bigger and they were not. Not Epic Sports fault, just frustrating. Otherwise ordering was easy and email updates of order progress were great.

Date of experience: October 6, 2017
DANA S.
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Loved that I could call and ask a question in person. That was appreciated!

Date of experience: October 5, 2017
SANDI F.
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Easy to navigate site and good prices
October 6, 2017

Easy to navigate site and good prices

Date of experience: October 5, 2017
ROY B.
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I will definitely use them again great item great service

Date of experience: October 5, 2017
Andy B.
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I really like the Egyptian BLUE shirt
October 6, 2017

I really like the Egyptian BLUE shirt

Date of experience: October 5, 2017
CHRIS C.
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Liked the shirt, but the pants were too big
October 6, 2017

Liked the shirt, but the pants were too big. For $15, not worth the hassle to return.

Date of experience: October 5, 2017
Scott B.
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Fast shipping, quality products and excellent prices...always a pleasure to do business with Epic Sports.

Date of experience: October 5, 2017
GLYNIS P.
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My customer is very pleased with the polo shirts for his basketball
Coaches.

Date of experience: October 5, 2017
Misty J.
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Arrived on time
October 6, 2017

Arrived on time. Very happy with the product.

Date of experience: October 5, 2017
SCOTT K.
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First time ordered from Epic
October 6, 2017

First time ordered from Epic. So far it's been very easy. I hope the shipping and goods are just as easy and good. I received the order several days earlier than the due date. Product came in great condition and was everything Epic said it was. I'm very pleased.

Date of experience: October 5, 2017