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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Team Enjoyed them
No problems with order
The kids loved them! My son thought they felt good and were not too cheaply made. I guess a win for Team Mom!
Pricing and product was great!
Awesome!
Very pleased and impressed with the quality of my order.
Everything was great
Very good, prices good and easy to access.
Some items short on sizes.
Excellent over all.
Glad you carry big men's but I felt the football pants ran small and for big men you need larger socks!
I ordered an item with 2 say shipping. The item never arrived with 2 day shipping instead the item arrived a week later. Contacted the company was told they would refund me the difference between regular and 2vsay shipping which is not right. Now the item us no longer needed and I gave to pay a restocking gmfee for the item. That is also not right. If the item arrived on time like I paid for all this could have been avoided. Terrible customer service when an issue arrives they still want to charge you fees like its your fault.
It seems sizing of baseball pants varies drastically between brands making it difficult to order online without trying on first. 2 different brands of size L ordered and one brand was too small the other too big. One brand we currently have a size M of and they are tight so it seemed reasonable a L would be bigger and they were not. Not Epic Sports fault, just frustrating. Otherwise ordering was easy and email updates of order progress were great.
Loved that I could call and ask a question in person. That was appreciated!
Easy to navigate site and good prices
I will definitely use them again great item great service
I really like the Egyptian BLUE shirt
Liked the shirt, but the pants were too big. For $15, not worth the hassle to return.
Fast shipping, quality products and excellent prices...always a pleasure to do business with Epic Sports.
My customer is very pleased with the polo shirts for his basketball
Coaches.
Arrived on time. Very happy with the product.
First time ordered from Epic. So far it's been very easy. I hope the shipping and goods are just as easy and good. I received the order several days earlier than the due date. Product came in great condition and was everything Epic said it was. I'm very pleased.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

