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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Always good!
It came fast and the Jersey it nice
Great service, products and fast shipping. I will shop again.
GReat products and fast delivery
Assa
Quality products at reasonable prices! Fast delivery! Thank you.
From the time I placed the order to the time it was processed then delivered was too long. My payment came out right away and my order wasn't processed for days afterward
My cheerleaders and I are very excited about the size and colors of the poms.
Thank you
Coach K
It was a good expierence good prices could be a little cheaper though.
N/a
Nice product, great service
Great turnaround time and keeping teams that work on smaller budgets the ability to look great on the field with quality products at the best prices.
Very GOOD
The socks I ordered were great quality and the delivery was days earlier than expected. Great experience overall.
We always order our Team Hats each season from Epic Sports. Always have, always will.
- Mizuno Prime, Inc
South Florida Travel Baseball
No comment
Fast delivery and the products are what they said they are.
Excellent website, easy to navigate and the prices can't be beat!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

