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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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All was great, no issues
The description on the site does not fully explain the size of this jersey. Because of the way the bottom of the jersey is shaped I now have 15 jerseys that are too short for my team.
Great delivery time and products I will continue to shop with epic sports!
Well priced and quick delivery. Can't ask for more
Epic needs to improve on what's in stock online so that customers won't have to re-order or change their items
Good prices and everything I needed. Thanks
If I had known one item was going to hold up the entire order, I would have deleted it. From a pricing perspective, I am very pleased.
Great turn around time!
Great prices and great products.
The site is so easy to navigate and provides all the product info to make comparisons
Will be buying more soon after I try everything on!
Xxxx
True to size, True to color. Very pleased with the products, plus love the fact that the package arrived early
No complaints. Quality, delivery time and easy process made for a great experience!
For the $ the hats were great...
Easy to use mobile site, and great selection of products!
Great products and prompt delivery. Will definitely order from them agsin!
Product as described
Just ordered additional equipment.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

